Design onboarding flows

Design a complete onboarding flow for new free-trial signups that runs from signup to the first paid conversion trigger. Include screens and microcopy for the email invite sent immediately, an in-app first-run checklist, and the paywall timing. Make it possible to hand off to engineering with specs and assets by next Wednesday.

Before I hand this onboarding flow to engineering, make it obvious for a skeptical product manager: show the savings in time to value at the top, make pricing and upgrade points easy to find, and flag any moments that would make a compliance reviewer hesitate. Suggest the smallest change that will move free-to-paid conversion by 3 percentage points.

Trial signups jumped after a campaign, but conversions plateau after day three. The PM, growth lead, and customer success manager are watching. I fear trial users hit a feature wall or don't see value fast enough. I cannot tell if the root is missing guidance, unclear upgrade benefits, or weak limits on the trial. Recommend the most telling metric to check now and the one experiment to run this week.

Every time we tweak onboarding we add another step and support volume increases; designers and engineers blame each other. I need a habit change so onboarding simplifies rather than grows. Propose a three-rule checklist the team must follow before adding any onboarding step, and a quarterly review ritual to prune what hasn't improved activation in 90 days.