Enroll contacts in a workflow

I need these 120 contacts enrolled in the renewal nurture starting April 22. Enroll them in the workflow named Renewal Nurture — apply the tag Renewal-2026, set the enrollment trigger to Contact Stage changed to Contract Signed, and suppress anyone who opted out or has Active Deal value over 0. Assign task to Priya to call any contact who reaches the “Interested — Call” delay within three business days.

Before I start enrolling people in Renewal Nurture, make it frictionless for the operations reviewer: surface how many contacts will be enrolled, list which suppression rules will block each contact, show expected email frequency per contact, and flag any contacts missing the billing account number that will break personalization.

I tried to enroll the April cohort and the three largest accounts disappeared from the candidate list. The accounts belong to BrightLake, SummitWorks and Orion Foods; I’m not sure if they were suppressed by an unsubscribe, a deal filter, or a manual block. I’m worried I’ll miss renewal revenue if they aren’t in the sequence. What likely caused the removal and what exact checks do I run now so I can re-enroll them safely?

Every quarter I lose or block our biggest accounts when I bulk-enroll because suppression rules or deal-based filters are applied too broadly. It costs follow-up and credibility. Which habit should I change in my enrollment checklist to catch those accounts before I hit Enroll, and what two quick checks prevent accidental suppression?