Connect domain and DNS

Connect domain and DNS in Mailchimp — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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We need the company domain fully connected and live in our account so our newsletter goes out from…
We need the company domain fully connected and live in our account so our newsletter goes out from hello@brightgoods.co. Verify the DNS records at our registrar, add the exact TXT and CNAME entries they require, and confirm the verification check in our account. Do this before the Monday 10:00 a.m. campaign send so support isn't fielding bounces.

Improve — make it easier to accept

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Before I ask procurement to approve DNS changes, make it obvious what the reviewer must paste into…
Before I ask procurement to approve DNS changes, make it obvious what the reviewer must paste into their registrar: list the exact host names and record values, show a one-line consequence of getting it wrong (bounce vs. delayed), and surface the single follow-up step I will own after they save it.

Decide — diagnose the stuck moment

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I just got a note from Amir in ops saying he added the TXT and CNAME at GoDaddy but the platform…

Registrar emailed they added records but verification still fails

I just got a note from Amir in ops saying he added the TXT and CNAME at GoDaddy but the platform still shows the domain as unverified. I'm the marketer and the send is scheduled Monday; I don't know whether the records are syntactically wrong, need propagation time, or were added to the wrong domain. What's the most likely problem and the three things I should check now in order of impact?

Become — change the pattern

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We miss domain verification for every campaign and scramble to reschedule. Where are we losing time…

We keep missing verification deadlines

We miss domain verification for every campaign and scramble to reschedule. Where are we losing time or credibility—wrong owner for DNS changes, unclear instructions to ops, or late starts? Recommend one habit to change and one checklist item to add so verification is done at least 72 hours before any send.

Next to this one

Other email marketing work people do in Mailchimp.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.