Download transaction history

Download transaction history in Stripe — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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Download the full transaction history for the last quarter, including charges, refunds, and fees.…
Download the full transaction history for the last quarter, including charges, refunds, and fees. Start with May 1 through July 31. Export a CSV with columns for transaction ID, date, customer email, gross amount, fee amount, net amount, and refund status. Send the file to devops@ourco.com and finance@ourco.com and confirm the CSV opens correctly in Excel before you finish.

Improve — make it easier to accept

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Before I export transactions, make the CSV useful for reconciliation. Put a column that shows…
Before I export transactions, make the CSV useful for reconciliation. Put a column that shows linked invoice numbers, mark refunded transactions clearly with refund IDs next to original charges, and include a fee breakdown column so finance can map fees to merchant accounts. Flag any transactions over $5,000 and any chargebacks for quick review.

Decide — diagnose the stuck moment

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I pulled the quarter’s transactions and saw a cluster of refunds in June totaling $18,400 that I…

The transaction export shows unexpected refunds

I pulled the quarter’s transactions and saw a cluster of refunds in June totaling $18,400 that I didn’t expect. I don’t know if they’re customer-initiated disputes, automated refunds from a buggy endpoint, or one-off mistakes from support. What steps should I take right now to diagnose the source, which logs or people should I contact first, and how do I freeze further refunds until we confirm the cause?

Become — change the pattern

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Every time I hand off transaction exports to accounting they ask for extra columns, or we find…

Exports keep missing the data fields we need for accounting

Every time I hand off transaction exports to accounting they ask for extra columns, or we find unmapped fees and spend hours patching CSVs. What one change to how we structure and validate transaction exports will stop this repetitive back-and-forth and make reconciliations a one-pass job?

Next to this one

Other payments work people do in Stripe.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.