Annotate the customer complaint [file=PDF] with timestamps and short notes identifying recurring issues, tag each note…
Obtain a valid digital ID (certificate) that supports timestamping and Long-Term Validation (LTV) from a trusted Certificate Authority.
CautionEnsure the certificate is enabled for timestamping and LTV, as not all certificates support these features.
Install the digital ID in the operating system or Acrobat's trusted identity store.
Identify a Time Stamp Authority (TSA) that provides RFC 3161-compliant timestamping services and obtain its URL.
Best practiceSome TSAs require authentication; check with your provider for API keys or credentials.
Configure Acrobat's trusted identities and timestamp server settings to include your TSA endpoint.
NoteIn Acrobat, this is typically done via Preferences > Signatures > Time Stamp Servers.
Write an Acrobat JavaScript script that uses the 'signDoc' and 'addTimeStamp' methods to digitally sign the PDF and apply a timestamp from your configured TSA.
Best practiceSee Adobe's JavaScript for Acrobat API Reference for 'signDoc' and 'addTimeStamp' usage.
In your script, set the 'certify' parameter to true and enable LTV by specifying the 'embedValidationInfo' option if available.
NoteLTV embedding is supported in Acrobat JavaScript by setting 'embedValidationInfo' to true when signing.
Execute the script via Acrobat's JavaScript console, an Action Wizard, or by integrating it into a batch process using the Acrobat SDK.
Best practiceFor automation at scale, use the Acrobat SDK with C++/COM or JavaScript to trigger batch signing.
Verify the output PDF to ensure the digital signature is present, timestamped, and marked as LTV-enabled.
NoteOpen the signed PDF in Acrobat and check the Signature Panel for LTV status.
You can automate timestamped LTV signatures in Acrobat by scripting with JavaScript and configuring trusted timestamp servers.
Adobe Acrobat JavaScript API provides 'signDoc' and 'addTimeStamp' methods to automate timestamp LTV signing.
To automate LTV timestamp signing, you send your PDF to the Acrobat Sign API endpoint for digital signatures, include the option for timestamping, and handle authentication in your code. The API will return the signed PDF with the timestamp applied.
A regular digital signature proves who signed the PDF, but an LTV signature also includes extra information so the signature can be checked and trusted even years later, even if the certificate is expired or revoked.
A trusted timestamp shows exactly when a document was signed, which is important for legal or business reasons. It helps prove the document existed and was signed at a certain time, even if the signer’s certificate changes later.
Both APIs can handle digital signatures, but Acrobat Sign API is focused on signing workflows and legal compliance, while PDF Services API is more general. Choose based on your needs for workflow, compliance, and available features.
If your API call fails, check your authentication, the endpoint URL, and your request format. Also, make sure the timestamp server is reachable. Handle errors in your code so you can retry or log what went wrong.