How do I make sure my client's signature request doesn't go to their spam folder?

Ask your client to add 'adobesign@adobesign.com' to their safe sender list. Tell your IT team to allow emails from 'adobesign@adobesign.com' in your company's email system. Make sure your sender profile in Acrobat has a name, as blank names can sometimes trigger spam filters.

What is the difference between sequential and parallel signing order for client signoff?

Signing Order Type How it Works When to Use It. Sequential Signers receive the document one by one, in the order you set. The next signer gets it only after the previous one signs. Use for approvals that need to go up a chain of command, like a manager then a director. Parallel All signers get the document at the same time. They can sign in any order. Use when the order of signatures does not matter, like several team members agreeing to a policy.

If my client needs to sign a very important agreement, how can I add more security to the e-signature request?

When you set up the signature request, choose to add authentication. You can select an option like sending a one-time code to the signer's email. For even stronger security, you can choose to send a code to their phone via SMS.

Client Signoff Before Procurement in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”My client, [client=Daniel Kim], must formally approve the final planting palette and paver…+

My client, [client=Daniel Kim], must formally approve the final planting palette and paver selection by [deadline=Friday] or procurement can't lock lead times. We've discussed options but he hasn't signed anything. I don't want to pressure him into a bad choice. Diagnose whether a reminder will prompt a decision or if he likely needs another walkthrough, and draft the short approval request I can send that makes it easy to sign and explains the procurement consequence.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Landscape Architect

FAQ

about this task

Ask your client to add 'adobesign@adobesign.com' to their safe sender list.
Tell your IT team to allow emails from 'adobesign@adobesign.com' in your company's email system.
Make sure your sender profile in Acrobat has a name, as blank names can sometimes trigger spam filters.

Signing Order Type	How it Works	When to Use It
Sequential	Signers receive the document one by one, in the order you set. The next signer gets it only after the previous one signs.	Use for approvals that need to go up a chain of command, like a manager then a director.
Parallel	All signers get the document at the same time. They can sign in any order.	Use when the order of signatures does not matter, like several team members agreeing to a policy.

It is very important to check that every document attached to your request has a signature field. If a document is missing a field, the signer cannot complete the request. This is the most common reason why people say 'it didn't work,' even if the email was delivered correctly. Always double-check all attachments before sending.

When you set up the signature request, choose to add authentication.
You can select an option like sending a one-time code to the signer's email.
For even stronger security, you can choose to send a code to their phone via SMS.

The Acrobat Sign API is a tool for developers that lets computer programs send documents for e-signature automatically. Instead of manually clicking through steps, you can set up your own systems to create and send agreements. This is useful for businesses that send many documents for signature, as it saves time and makes the process faster and more reliable by integrating it directly into existing software.

Client Signoff Before Procurement

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails