How do I make sure my e-signature request gets delivered and not sent to spam?

Double-check recipient email addresses for typos. Make sure your organization's email system allows emails from 'adobesign@adobesign.com'. Ensure your sender profile name is not blank, as this can sometimes trigger spam filters.

What is the difference between sequential and parallel signing order for e-signatures?

Signing Order Type How it Works When to Use It. Sequential Signers receive the document one after another in a set order. Use for approvals that must follow a chain, like manager then director. Parallel All signers receive the document at the same time. Use when the order of signatures does not matter, like multiple team members.

What should I do if a signer says 'it didn't work' after I sent an e-signature request?

First, check if every attached document had a signature field placed on it. This is the most common reason for failure. Confirm the recipient's email address for any typos. Ask the recipient to check their spam or junk folder for the email from 'adobesign@adobesign.com'.

Collect Supplier Consents in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Send the bulk supplier acknowledgement request to all [N=120] vendors updating payment terms to…+

Send the bulk supplier acknowledgement request to all [N=120] vendors updating payment terms to [terms=net 45], using the provided [file=CSV], and collect signatures by [deadline=August 1st].

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before sending the bulk request to [N=120] vendors, validate the [file=CSV] for correct vendor…+

Before sending the bulk request to [N=120] vendors, validate the [file=CSV] for correct vendor emails and company names, highlight vendors with outstanding balances, draft a short cover that explains why terms change and the effective date, and set signature deadline [deadline=August 1st] with automatic reminders for non-responders.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Accounts Payable Clerk

FAQ

about this task

Double-check recipient email addresses for typos.
Make sure your organization's email system allows emails from 'adobesign@adobesign.com'.
Ensure your sender profile name is not blank, as this can sometimes trigger spam filters.

Signing Order Type	How it Works	When to Use It
Sequential	Signers receive the document one after another in a set order.	Use for approvals that must follow a chain, like manager then director.
Parallel	All signers receive the document at the same time.	Use when the order of signatures does not matter, like multiple team members.

Adding authentication, like an email or SMS code, makes your e-signature agreements more secure. It confirms the signer is truly the person they claim to be, which is very important for legal and high-value documents. This extra step helps protect against fraud and ensures the agreement is valid.

First, check if every attached document had a signature field placed on it. This is the most common reason for failure.
Confirm the recipient's email address for any typos.
Ask the recipient to check their spam or junk folder for the email from 'adobesign@adobesign.com'.

Yes, you can automate sending many e-signature requests using the Acrobat Sign API. This is useful for businesses that need to send many agreements regularly. The API allows you to programmatically create and send agreements, which saves time and reduces manual effort.

Collect Supplier Consents

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails