Work with IT to enable secure, auditable signing for delivery confirmations fleetwide: request configuration to allow …
Open your PDF document in Adobe Acrobat.
Select E-Sign from the left pane.
Click Request e-signatures.
Select Recipients field.
Enter the first recipient’s email address.
Select the plus (+) icon next to the recipient field.
Choose Add recipient.
Enter the next recipient’s email address.
Repeat steps 6–8 for each additional recipient.
Optionally, select Add yourself if you need to sign the document.
Optionally, select Add CC to include someone who will receive a copy but not sign.
Click Next to proceed to assigning fields and sending.
| Signing Order | Description | Best Use |
|---|---|---|
| Sequential | Signers complete the document one after another in a set order. | For approvals where one person must sign before the next. |
| Parallel | All signers can sign the document at any time, independently. | When the order of signatures does not matter, like general acknowledgments. |
Even with the correct email, delivery can fail. A common reason is that the email from adobesign@adobesign.com might be blocked by your organization's spam filter. You should ask your IT team to add this email address to a safe list (allowlist) to ensure all requests are delivered successfully.
Yes, if you need to send many documents, you can use the Acrobat Sign API. This allows you to programmatically send agreements, making the process much faster and more efficient than sending them one by one.
The most common mistake is forgetting to place a signature field on every document attached to the request. If a document needs a signature but doesn't have a field, the signer cannot complete it. Always confirm all attached documents have the necessary signature fields before sending.