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Disputed Invoice Payment

I paid vendor Mason Supplies last day Tuesday and the vendor emailed again insisting they never received payment. My b…

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CDecide — “help me choose”I paid vendor Mason Supplies last day Tuesday and the vendor emailed again insisting they never…+
I paid vendor Mason Supplies last day Tuesday and the vendor emailed again insisting they never received payment. My bank cleared the check on the date 10th but our AP ledger and the vendor's remittance log don't show it. I cannot look foolish to procurement or the vendor. Tell me the most likely diagnoses (bank posting lag, check misapplied, vendor didn’t match remittance, or double-entered), the one immediate document to pull and who to call first, and a single line to pause my chasing without admitting error.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

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Vendor insists their invoice is unpaid but my ledger shows a cleared check; I need to stop chasing them until I know why.

Who does this

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Accounts Payable Clerk

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