◆ Acrobat · edit

Drifting Accessibility Requests

Over the last year, accessibility tickets get logged but rarely routed fast enough. Recommend one tidy automation for …

1ready prompt
1real task
3roles

When to use it

real situations

AI prompts

1 way to ask · copy any one
DBecome — “help me grow”Over the last year, accessibility tickets get logged but rarely routed fast enough. Recommend…+
Over the last year, accessibility tickets get logged but rarely routed fast enough. Recommend one tidy automation for acknowledgements that sets expectation, one routing rule to ensure the right engineer sees the ticket, and one monitoring habit so nothing sits unaddressed for more than three business days.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid
  1. 1

    Open the PDF document you want to check for accessibility.

  2. 2

    Click the Tools tab at the top of the Acrobat window.

  3. 3

    Scroll through the list and select Accessibility to add the Accessibility tools to your workspace if they are not already visible.

    Best practiceIf you do not see the Accessibility tools, you may need to add them from the Tools pane as they are not shown by default.

  4. 4

    In the Accessibility tools pane, click Full Check.

  5. 5

    In the Accessibility Checker Options dialog, review the settings and click Start Checking.

    Best practiceFor a thorough check, ensure all checkboxes are selected before starting the check.

  6. 6

    Review the results displayed in the Accessibility Checker panel on the left side of the screen.

You can right-click in the Navigation Pane to show the Accessibility tags panel for more detailed tag inspection.

This runs in the Acrobat app - there is no separate API for this task.

Glossary

words on this page
AccessibilityMaking sure everyone, including people with disabilities, can use something.ExampleThe website was designed with Accessibility in mind, so screen readers can easily navigate it.
Alt textA short description for images so people who cannot see them know what they show.ExampleA person using a screen reader hears 'a red bicycle leaning against a brick wall' when they encounter the image.
TaggingAdding labels to parts of a document so screen readers can understand it.ExampleTagging a document helps visually impaired users navigate its content with a screen reader.

The real tasks

the one, listed here
Accessibility requests drift because replies are inconsistent and routing is poor.

Who does this

3 roles
Accessibility SpecialistInstructional DesignerDocument Remediator

FAQ

about this task
  • Always manually verify the reading order.
  • Add or correct alt text for all images.
  • Check complex tables to ensure they are structured correctly.
  • Run the Accessibility Checker to find and fix any remaining issues.
StandardFocus
PDF/UAA standard specifically for PDF documents, ensuring they are accessible.
WCAGA general set of guidelines for web content accessibility, which applies to PDFs but is not PDF-specific.

Fixing accessibility in the original document, like a Word file, saves a lot of time. When you export an accessible source file to PDF, it keeps most of its accessibility features. Remediating (fixing) an already created, untagged PDF is a very time-consuming process.

The Reading Order tool in Acrobat lets you manually adjust the order in which content is read by screen readers. This is crucial because if the reading order is wrong, a screen reader might jump around the page, making the document confusing for users with visual impairments.

Yes, Acrobat's PDF Accessibility Auto-Tag API can tag both native and scanned PDFs. This helps structure the document, even if it started as an image. This makes it a good first step for making scanned documents more accessible.

Sources

where this comes from
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