Annotate the customer complaint [file=PDF] with timestamps and short notes identifying recurring issues, tag each note…
Open the signed PDF file in Adobe Acrobat.
Go to the Signatures panel, usually found on the left side or by choosing View > Show/Hide > Navigation Panes > Signatures.
Right-click on the existing digital signature you want to enable LTV for.
Select Validate Signature from the context menu.
After validation, right-click the signature again and select Add Verification Information (or Embed Validation Information, depending on your Acrobat version).
CautionYou must have an active internet connection for Acrobat to retrieve revocation and timestamp data.
Save the PDF to embed the LTV information.
Best practiceIf the option to add verification information is missing, check that the signature is valid and that your Acrobat trust settings allow access to the necessary revocation servers.
Best practiceBLOGS: For best long-term results, periodically re-validate and re-embed LTV information if the document will be archived for many years.
You can confirm LTV is enabled by checking for the 'Signature is LTV enabled' message in the signature panel after embedding.
This runs in the Acrobat app - there is no separate API for this task.
Enabling LTV (Long-Term Validation) means you are making sure the digital signatures in your PDF can be trusted and checked even many years later, even if the original signer’s certificate is no longer available online.
You can check in Adobe Acrobat by opening the PDF, clicking the signature panel, and looking for a message that says the signature is LTV enabled or valid for long-term validation.
LTV is important because it keeps your digital signatures trustworthy long after they were made, which is useful for legal, business, or official documents that need to be valid for many years.
Yes, you can enable LTV for a PDF that already has digital signatures by using Adobe Acrobat’s signature validation features, so the signatures will remain valid in the future.
LTV is better for long-term trust because a regular digital signature might stop being valid if the certificate expires or can’t be checked online, but LTV keeps the proof inside the PDF.