Annotate the customer complaint [file=PDF] with timestamps and short notes identifying recurring issues, tag each note…
Open the Adobe Admin Console and navigate to the Products section.
Select your Acrobat product deployment and click to manage policies or settings for your organization.
Locate the digital signatures or security settings area within the enterprise configuration options.
Enable the policy that requires all digital signatures to include a trusted timestamp from a configured Timestamp Authority (TSA).
CautionEnsure the Timestamp Authority (TSA) URL is valid and reachable by all users.
Enable the policy that requires all signatures to include Long-Term Validation (LTV) information at signing time.
NoteLTV ensures signatures remain valid even after certificates expire or are revoked.
Save and apply the updated policies to all users or specified user groups in your organization.
Communicate the new signature requirements to end users and verify enforcement by testing with a sample PDF signature.
Best practiceSome organizations recommend periodic audits of signed PDFs to confirm LTV and timestamp compliance, as noted by enterprise IT blogs.
You can verify that signatures include timestamp and LTV information by opening the signed PDF and checking the Signature Panel.
This runs in the Acrobat app - there is no separate API for this task.
To enforce these policies, you use Adobe Acrobat's admin tools to set rules that apply to every user account. This makes sure all PDFs created or signed by your team follow the correct timestamp and LTV requirements automatically.
A timestamp records the exact date and time a document was signed, while LTV ensures that the digital signature can be trusted even years later. Both make your documents more secure and reliable.
Using these policies helps prove when documents were signed and keeps signatures valid over time, which is important for legal, business, and compliance reasons.
Yes, you can update existing PDFs by adding timestamps and enabling LTV, but you may need to re-sign or validate them using Adobe Acrobat’s tools.
You can check your organization’s settings in the Adobe Admin Console and review sample documents to make sure they have the required timestamps and LTV information.