Annotate the customer complaint [file=PDF] with timestamps and short notes identifying recurring issues, tag each note…
Set up a document automation workflow in your chosen platform (such as Power Automate or SharePoint) that triggers when a PDF is added or modified.
Configure the workflow to call the Adobe PDF Services API or Adobe Acrobat Sign API to process the PDF.
Best practiceUsing Adobe PDF Services API enables automated, scalable signing and timestamping without manual intervention.
Within the API call, specify the use of a digital signature with timestamping enabled by providing the appropriate signature profile and timestamp authority (TSA) URL.
CautionEnsure your Adobe account or integration has access to a trusted timestamp authority (TSA) and that the TSA credentials are securely managed.
Enable Long-Term Validation (LTV) for the signature by setting the LTV parameter or option in the API request payload.
NoteLTV ensures that the signature remains valid even after the certificate expires, by embedding revocation and timestamp data.
Test the workflow by uploading a sample PDF and verifying that the resulting document contains a timestamped, LTV-enabled digital signature.
Best practiceSome blogs recommend validating the signed PDF in Acrobat by checking the signature panel for LTV status to confirm full compliance.
Deploy the workflow for production use, ensuring that all users and automated processes have the necessary permissions to execute the signing and timestamping steps.
After the workflow runs, open the signed PDF in Acrobat and check the signature panel to confirm that the signature is timestamped and LTV enabled.
The Adobe PDF Services API (specifically the /sign endpoint) and Adobe Acrobat Sign API support automated digital signing with timestamp and LTV options.
You can use Power Automate to create a workflow that sends your Acrobat document for LTV signing and adds a timestamp. This usually involves choosing Acrobat as the trigger, setting the action to sign with LTV, and then saving or sharing the document with the timestamp included.
Timestamped LTV signing proves not only that a document was signed, but also exactly when it was signed. This helps with legal compliance and makes your records more trustworthy.
Yes, you can connect Acrobat to Salesforce so that every time a document is LTV signed, it gets saved in Salesforce with the signing time. This helps you organize and find signed documents easily.
When you integrate Acrobat with Teams, everyone in your group can see, share, and discuss signed documents right in Teams, with clear timestamps. This is easier than sending files back and forth by email.
Automating LTV signing with a timestamp saves you time, reduces mistakes, and makes sure every document is handled the same way. It also helps you keep better records for audits or legal needs.