How do I make sure my e-signature requests are not blocked by email spam filters?

Ask your email administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system that emails from this address are safe. Also, ensure your sender profile name is not blank, as some email systems may flag blank senders as spam.

What is the difference between sequential and parallel signing order for e-signatures?

Signing Order Type Description When to Use. Sequential Signers receive the document one after another, in a specific order. For approvals where one person must sign before the next, like a chain of command. Parallel All signers receive the document at the same time. When the order of signatures does not matter, and everyone can sign at once.

How can I add extra security to my e-signature agreements for important documents?

You can add an authentication step for signers. This means they will need to prove their identity. Choose to send a code via email or SMS (text message) that the signer must enter before they can sign. This makes sure only the right person signs high-value agreements.

What should I do if a signer says they did not receive the e-signature request?

First, check for typos in the recipient's email address. A small mistake can prevent delivery. Next, ask the recipient to check their spam or junk mail folder. Sometimes, the email might end up there. Finally, ensure your organization's IT department has 'allowlisted' adobesign@adobesign.com. This is a common solution for delivery issues.

Obtain Signed Acceptance in Adobe Acrobat — AI Prompts

AI prompts

2 ways to ask · copy any one

AExecute — “help me do it”Send the issued drawing set to the client for signed acceptance: prepare the combined…+

Send the issued drawing set to the client for signed acceptance: prepare the combined construction set, attach the acceptance form, send for e-signature to [contact=Claire] in Client Services and then to [recipient=Miguel] the owner with a [deadline=two-week] deadline, and track the agreement until signed.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”Before I request the client 's signature, make acceptance easy to approve: surface the issued…+

Before I request the client 's signature, make acceptance easy to approve: surface the issued revision revision number and short summary on the signature cover page, include a single checkbox acceptance line and a one‑sentence list of remaining actions (punchlist items), route first to approver Claire in Client Services then to approver Miguel, and set a clear deadline two‑week deadline with a reminder after days seven days so the package doesn't stall.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Signature fieldA special box on a document where a person can type or draw their e-signature.ExampleClicking the signature field on the online form allows you to type your name.

Who does this

1 role

Architectural Drafter

FAQ

about this task

Ask your email administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system that emails from this address are safe.
Also, ensure your sender profile name is not blank, as some email systems may flag blank senders as spam.

Signing Order Type	Description	When to Use
Sequential	Signers receive the document one after another, in a specific order.	For approvals where one person must sign before the next, like a chain of command.
Parallel	All signers receive the document at the same time.	When the order of signatures does not matter, and everyone can sign at once.

It is very important to check that every attached document has a signature field. If a document is missing a field, the signer cannot complete their part. This is the main reason why many e-signature requests fail or get stuck. Always double-check all documents before sending.

You can add an authentication step for signers. This means they will need to prove their identity.
Choose to send a code via email or SMS (text message) that the signer must enter before they can sign. This makes sure only the right person signs high-value agreements.

First, check for typos in the recipient's email address. A small mistake can prevent delivery.
Next, ask the recipient to check their spam or junk mail folder. Sometimes, the email might end up there.
Finally, ensure your organization's IT department has 'allowlisted' adobesign@adobesign.com. This is a common solution for delivery issues.

Obtain Signed Acceptance

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails