◆ Acrobat · edit

Rapid Needs Assessment

Greet the arriving customer, ask whether they’re shopping for something specific or browsing, confirm one or two categ…

2heights
2tasks
1roles do it

The same job, four heights

do it · improve it · decide · become
AExecute — “help me do it”Greet the arriving customer, ask whether they’re shopping for something specific or browsing,…+
Greet the arriving customer, ask whether they’re shopping for something specific or browsing, confirm one or two categories (men’s shoes, baby gear), and offer to show options now so I can guide them quickly.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.
BImprove — “do it better”Before approaching the customer, scan the entrance for cues (family with stroller, running…+
Before approaching the customer, scan the entrance for cues (family with stroller, running shoes) and start with: ‘Welcome—are you looking for something for yourself or a gift today?’ Use that to narrow to one aisle and mention a clear next step so they feel helped, not sold to.
when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

The real tasks

1 of them
Acknowledge a customer’s arrival and quickly figure out what they’re shopping for so I can help them find it.

Who does this

1 roles
Retail Sales Associate

Questions people ask

honest answers

Because you rarely think 'I want the redaction tool'. You think 'I have to share this without leaking the client's details'. Start from the need, and the feature finds you.

Real. Every job here was drawn from what people in real roles were actually seen doing in Acrobat — not a feature checklist.

No. Each page gives you a ready prompt you can paste into an AI assistant, plus the plain steps to do it yourself. Start with either — the goal is the finished job, not the tool.