How do I make sure each person gets the document to approve and sign in the right order using Request E-signature?

When entering signers, choose SEQUENTIAL routing. List the signers in the order you want them to sign. Check the order before sending to make sure it matches your approval process.

What is the difference between SEQUENTIAL and PARALLEL routing in Request E-signature, and when should I use each?

Routing Type How It Works When To Use. SEQUENTIAL Each signer gets the document after the previous person signs. Use for approvals that must go step by step, like manager then director. PARALLEL All signers get the document at the same time. Use when order does not matter, like three team members signing together.

Why do some e-signature requests not reach the recipient when using Request E-signature?

The recipient's email was typed wrong. A signature field was missing for one of the documents. The email from adobesign@adobesign.com was blocked or sent to spam by the recipient's email system. The sender's profile name was left blank, causing some email systems to reject the message.

If my document has more than one file attached, what should I check before sending for approval with Request E-signature?

Make sure every file that needs a signature has a signature field added for each signer. Double-check the order of the files and the signers. Review all attached files to confirm nothing is missing or blank.

Route For Approval in Adobe Acrobat — AI Prompts

AI prompts

3 ways to ask · copy any one

AExecute — “help me do it”The [client] signed the term sheet and wants the services agreement sent for e-signature by…+

The [client] signed the term sheet and wants the services agreement sent for e-signature by [deadline=Friday]. Use the custom approval workflow: get finance approval, then legal sign-off, then send to the client contact [approver=Elena] for signature. Include the latest schedule and set a one-week expiry.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

BImprove — “do it better”[approver=Elena] is busy and will ignore generic signature requests. Send the services…+

[approver=Elena] is busy and will ignore generic signature requests. Send the services agreement using the custom workflow: route first to [contact=Marcus] in finance for quick pricing confirmation, route next to Legal for the approved redline, then to [approver]. Include a one-paragraph cover note that highlights the three items Marcus and Legal should confirm and ends with a clear one-click action for [approver] to sign this week.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

CDecide — “help me choose”I worry a misrouted send will stall signature or trigger re-negotiation. Review the team:…+

I worry a misrouted send will stall signature or trigger re-negotiation. Review the team: [contact=Marcus] in finance, [contact=Priya] in legal, and [approver=Elena] the client. Advise the optimal custom send order to minimize delay and negotiation risk, explain why (authority, likely objections, who must see pricing), and draft the exact short cover note and approval checklist to use so the agreement reaches [approver] signed within [days=7] days.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open your PDF document in Adobe Acrobat.
2
Click All Tools in the left pane.
3
Select Request e-signatures from the tools list.
4
In the Request signatures window, add the email addresses of the people who need to sign.
5
Click Specify where to sign (or similar) to place signature fields as needed.
6
Click Send to send the document for signature.
7
Monitor the status of your document in the Home or Manage tab.
Best practiceRecipients do not need an Adobe account to sign; they can sign via the email link in any browser.

In the appWith the API

desktop

none

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

Sequential routingSigners get the document one after another, each after the last person signs.ExampleThe contract goes to legal, then finance, and finally to the CEO for signing.

Parallel routingAll signers get the document at the same time and can sign in any order.

Who does this

1 role

Project Manager

FAQ

about this task

When entering signers, choose SEQUENTIAL routing.
List the signers in the order you want them to sign.
Check the order before sending to make sure it matches your approval process.

Routing Type	How It Works	When To Use
SEQUENTIAL	Each signer gets the document after the previous person signs.	Use for approvals that must go step by step, like manager then director.
PARALLEL	All signers get the document at the same time.	Use when order does not matter, like three team members signing together.

The recipient's email was typed wrong.
A signature field was missing for one of the documents.
The email from adobesign@adobesign.com was blocked or sent to spam by the recipient's email system.
The sender's profile name was left blank, causing some email systems to reject the message.

Make sure every file that needs a signature has a signature field added for each signer.
Double-check the order of the files and the signers.
Review all attached files to confirm nothing is missing or blank.

Allowlisting adobesign@adobesign.com in your organization's email system helps make sure that e-signature requests are delivered to recipients and do not go to their spam or junk folders. This is important because if the request email is blocked or lost, the signer will not receive the document to review or approve, which can delay your workflow.

Route For Approval

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails