How do I make sure my e-signature requests do not go to spam?

Ask your email administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system that messages from this address are safe. Make sure your sender profile name is not blank. A blank name can sometimes make emails look like spam.

What is the difference between 'sequential' and 'parallel' signing order for e-signatures?

Signing Order Type How it Works When to Use It. Sequential Signers receive the document one by one, in a specific order you set. The next signer only gets it after the previous one signs. Use for approvals where one person must sign before another, like a manager approving an employee's request. Parallel All signers receive the document at the same time. They can sign in any order. Use when the order of signing does not matter, and you want to get signatures as quickly as possible from everyone.

If my signer says they did not receive the e-signature request, what should I check first?

First, check for typos in the recipient's email address. Even a small mistake can stop the email. Second, make sure every attached document has at least one signature field. If a document needs a signature but has no field, the request might not send correctly. Third, ask your signer to check their spam or junk folder. The email might have landed there by mistake.

Urgent Evidence Bundle Deadline in Adobe Acrobat — AI Prompts

AI prompts

1 way to ask · copy any one

CDecide — “help me choose”I must send a bundle of evidence plus my written recommendation on the Harris case to the city…+

I must send a bundle of evidence plus my written recommendation on the Harris case to the city attorney by 4pm. I have photos, inspection notes, correspondence, and a draft recommendation but I am not certain which exhibits legal will need to open first. Tell me how to order and annotate the bundle so legal can make a fast decision, who in legal to copy based on past intake, and one line I should use to frame my recommendation so it is easy to act on.

when the reply comes backPush once: ask it to sharpen the weakest part, and to say what it assumed.

How to do it

the tool · the steps · what to avoid

1
Open the PDF you want to send for signature in Adobe Acrobat.
2
Click on All Tools in the upper-left menu.
3
Select Request e-signatures from the tools list.
4
Add recipients and specify their email addresses as prompted.
5
Click on More Options (or the gear/settings icon) in the send for signature panel.
6
Locate the Set expiration date or Completion Deadline field.
7
Enter the desired deadline date by which recipients must complete signing.
8
Review all settings, then click Send to send the document for signature with the deadline enforced.
9
Recipients will be notified of the deadline and must sign before the expiration date.
NoteAfter the deadline passes, the agreement will expire and recipients will not be able to sign.
Best practiceIf you need to extend or change the deadline after sending, you must do so from the Manage Agreements section before the deadline expires.

In the appWith the API

Acrobat desktop and web app

Glossary

words on this page

E-signatureA way to sign documents online instead of with a pen.ExampleYou type your name or draw your signature on an online agreement and submit it.

RecipientThe person who receives the document and needs to sign it.ExampleThe recipient opens the email to find the document waiting for their signature.

Sequential signingSigners complete the document one after another in a specific order.ExampleThe employee signs the performance review first, then their manager, and finally HR.

Who does this

1 role

Zoning Inspector

FAQ

about this task

Ask your email administrator to 'allowlist' the email address adobesign@adobesign.com. This tells your email system that messages from this address are safe.
Make sure your sender profile name is not blank. A blank name can sometimes make emails look like spam.

Signing Order Type	How it Works	When to Use It
Sequential	Signers receive the document one by one, in a specific order you set. The next signer only gets it after the previous one signs.	Use for approvals where one person must sign before another, like a manager approving an employee's request.
Parallel	All signers receive the document at the same time. They can sign in any order.	Use when the order of signing does not matter, and you want to get signatures as quickly as possible from everyone.

Adding authentication, like an SMS code or email code, makes sure that only the correct person can sign the document. For important agreements, this extra step protects against fraud and proves who signed it. It adds a layer of security, making the e-signature more trustworthy and legally sound.

First, check for typos in the recipient's email address. Even a small mistake can stop the email.
Second, make sure every attached document has at least one signature field. If a document needs a signature but has no field, the request might not send correctly.
Third, ask your signer to check their spam or junk folder. The email might have landed there by mistake.

The 'Prepare document' step is where you add special fields to your PDF. You drag and drop places for signatures, names, and dates for each person who needs to sign. This tells Acrobat exactly where each signer should interact with the document.

Urgent Evidence Bundle Deadline

When to use it

AI prompts

How to do it

Glossary

The real tasks

Who does this

FAQ

Sources

Adobe help

Video

Other guides

When it fails