What it pays
Government survey numbers — not estimates, not ads.
Half of all Reservation and Transportation Ticket Agents and Travel Clerks in the U.S. earn more than $44,390 a year — the middle 80% land between $32,140 and $78,150. About 118,710 people in the U.S. do this work. Figures are for the U.S. occupation group “Reservation and Transportation Ticket Agents and Travel Clerks”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$44,390typical pay / year
118,710people in this work
$78,150+top 10% earn
₹2.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Protecting2
Provide travel information to clients
+Explain visa, baggage, and transit requirements for a client traveling from London to Nairobi next Tuesday,…
Provide travel information to clients
+Explain visa, baggage, and transit requirements for a client traveling from London to Nairobi next Tuesday, list vaccine and entry rules, recommend the cheapest refundable fare and a wheelchair assistance option, then email the itinerary and guidance sheet.
The tools that do the workAmadeus Altea ReservationMicrosoft Outlookjob descriptionsO*NETWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Handle customer inquiries about travel schedules
+Confirm the departure and arrival times for flight BA217 tomorrow, check for equipment or crew swaps and any…
Handle customer inquiries about travel schedules
+Confirm the departure and arrival times for flight BA217 tomorrow, check for equipment or crew swaps and any published schedule changes, notify waiting customers of delays or gate changes and update the departure board notes.
The tools that do the workComputer reservation system CRSjob descriptionsO*NETWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Sending & sharing1
Direct passengers to designated areas
+Direct arriving passengers for flight DL432 to baggage reclaim carousel 5, advise connecting passengers to…
Direct passengers to designated areas
+Direct arriving passengers for flight DL432 to baggage reclaim carousel 5, advise connecting passengers to proceed to transfer desk C for rebooking, and station two agents at the corridor entrance until the last passenger clears.
The tools that do the workMicrosoft Officejob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Convincing1
Fit the reservation offer to customers' queries and needs
+Listen to a family needing flexible travel dates to Orlando, propose three fare and itinerary options that…
Fit the reservation offer to customers' queries and needs
+Listen to a family needing flexible travel dates to Orlando, propose three fare and itinerary options that match their budget and mobility needs, include seat assignments and child meals, and hold the preferred option while they confirm payment within two hours.
The tools that do the workGalileo 360 FaresESCOO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
The daily work14
Trace lost, delayed, or misdirected baggage for customers.
+Trace the customer's lost baggage by locating tag number 789012345 at the handling hub, confirm last scanned…
Trace lost, delayed, or misdirected baggage for customers.
+Trace the customer's lost baggage by locating tag number 789012345 at the handling hub, confirm last scanned location and ETA for delivery to Maria Santos at 42 Elm Street today, and call her with the recovery plan within one hour.
The tools that do the workGuestServeO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Announce arrival and departure information, using public address systems.
+Announce flight 452 arrival and baggage carousel change to passengers in Gate B2: welcome travelers, state…
Announce arrival and departure information, using public address systems.
+Announce flight 452 arrival and baggage carousel change to passengers in Gate B2: welcome travelers, state new arrival time 14:20, advise special assistance customers to meet staff at the podium now, and close with reminder of ground transport options.
The tools that do the workMicrosoft OfficeO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Maintain computerized inventories of available passenger space and provide information on space reserved or available.
+Check current load and waitlist for tomorrow's 07:30 flight to Madrid, confirm remaining seats by cabin and…
Maintain computerized inventories of available passenger space and provide information on space reserved or available.
+Check current load and waitlist for tomorrow's 07:30 flight to Madrid, confirm remaining seats by cabin and any hold-reservations, then update the availability board and email the sales team the changes and upsell opportunities.
The tools that do the workAmadeus Altea ReservationMicrosoft OutlookO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Open or close information facilities.
+Set the information desk to open at 06:00 and post staff assignments, log the opening in today's shift…
Open or close information facilities.
+Set the information desk to open at 06:00 and post staff assignments, log the opening in today's shift report, note any equipment issues, and notify operations if the info line fails to connect.
The tools that do the workMicrosoft WordO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Prepare customer invoices and accept payment.
+Prepare an invoice for passenger John Lee for ticket change fees and extra baggage charges, total 278.40,…
Prepare customer invoices and accept payment.
+Prepare an invoice for passenger John Lee for ticket change fees and extra baggage charges, total 278.40, accept card payment now, email the receipt to john.lee@email.com and update his booking record with the payment reference.
The tools that do the workComputer reservation system CRSMicrosoft OutlookO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Promote particular destinations, tour packages, and other travel services.
+Draft a concise sell sheet promoting Lisbon weekend packages for next month highlighting a reduced fare, two…
Promote particular destinations, tour packages, and other travel services.
+Draft a concise sell sheet promoting Lisbon weekend packages for next month highlighting a reduced fare, two guided tours, and airport transfers, attach the current seat availability and send to the retail desk and local travel agents by Friday.
The tools that do the workMicrosoft PowerPointMicrosoft ExcelO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Assist clients with special needs
+Record the passenger's mobility and medical needs on the booking, confirm seat and assistance at departure…
Assist clients with special needs
+Record the passenger's mobility and medical needs on the booking, confirm seat and assistance at departure and arrival, reserve required equipment and a carer if requested, obtain consent for sharing medical details with ground staff, and confirm by text before check-in.
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Keep up to date on local events
+Gather upcoming concerts, conferences and major city events for the next 30 days that affect peak travel and…
Keep up to date on local events
+Gather upcoming concerts, conferences and major city events for the next 30 days that affect peak travel and adjust hold and upgrade offers accordingly, then send a one-page summary to the local sales team for action.
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Deliver tickets and contact individuals about tours
+Deliver the booked round‑trip tickets for the Mendoza wine tour to Carlos Alvarez and Emma Reid, confirm…
Deliver tickets and contact individuals about tours
+Deliver the booked round‑trip tickets for the Mendoza wine tour to Carlos Alvarez and Emma Reid, confirm pickup times and dietary needs, and call each tonight with tour contact details and a printed itinerary to hand over at check‑in.
The tools that do the workComputer reservation system CRSMicrosoft Outlookjob descriptions
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Coordinate with transportation providers
+Confirm the shuttle and private transfer bookings for the 10:30 arrival flight, send the supplier the…
Coordinate with transportation providers
+Confirm the shuttle and private transfer bookings for the 10:30 arrival flight, send the supplier the passenger list with wheelchair assistance for Maria Santos, and request driver phone numbers to text to the party before they land.
The tools that do the workAmadeus Altea ReservationMicrosoft OutlookWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Manage ticket inventory and availability
+Audit the next three days of inventory for flight 742, release unsold economy seats back to the pool, place a…
Manage ticket inventory and availability
+Audit the next three days of inventory for flight 742, release unsold economy seats back to the pool, place a 24‑hour hold on five extra premium seats, and update the availability board so agents stop selling overbooked segments.
The tools that do the workGalileo 360 FaresWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Provide initial service to customers
+Greet the group at Gate B12, check passports and mobility needs, confirm their seat assignments and meal…
Provide initial service to customers
+Greet the group at Gate B12, check passports and mobility needs, confirm their seat assignments and meal preferences, and note any extras to log against PNR 9H4‑MZ for departure processing.
The tools that do the workAmadeus Altea ReservationESCO
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Upsell products
+Offer the priority boarding and extra legroom upgrade to the family of four checking in for flight 315, quote…
Upsell products
+Offer the priority boarding and extra legroom upgrade to the family of four checking in for flight 315, quote the total including taxes, take card details for immediate confirmation, and attach the paid upgrade to their PNR.
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Process booking
+Complete the booking for Ms Chen: reserve the roundtrip fare, enter her mobility assistance and meal request,…
Process booking
+Complete the booking for Ms Chen: reserve the roundtrip fare, enter her mobility assistance and meal request, record her passport data, issue the e‑ticket, and email the itinerary and receipt to her within twenty minutes.
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Says who?
These are the pages we read to build this. Open any of them and check us.
The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.
The rest of the map
Same library, five ways in.
Copyright © LLOS.ai · 2026 — original pedagogy, voice, and design — all rights reserved.
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses