What it pays
Government survey numbers — not estimates, not ads.
The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Cash checks for customers.
+Cash the customer's payroll check at register 7: verify ID matches the payee, endorse the back with store…
Cash checks for customers.
+Help with self-checkout areas
+Monitor the three self-checkout bays during the Saturday afternoon rush: welcome customers, override item or…
Help with self-checkout areas
+Maintain a clean checkout area
+Keep checkout 5 clean during the noon shift: clear bagging area, wipe conveyor and keypad every hour, remove…
Maintain a clean checkout area
+Prepare reports of transactions
+Compile yesterday's transaction report from drawer 4: reconcile till totals to card batch and cash count,…
Prepare reports of transactions
+Make change for customers
+Make change for the customer at Lane 2 who needs a ten dollar bill for a fifty: count the returned cash…
Make change for customers
+Resolve customer complaints
+Take the complaint from Mrs. Alvarez about a scanned incorrect price: listen, confirm the scanned barcode and…
Resolve customer complaints
+Support team members in fast-paced environment
+Keep the lane moving and back up teammates during the lunch rush: man the open till, ring sales accurately,…
Support team members in fast-paced environment
+Verify the value and features of items
+Check item price and condition before checkout: scan the barcode, confirm weight or model when required,…
Verify the value and features of items
+Greet customers upon entry and exit
+Stand by the front lane and welcome every customer by name or smile as they enter, offer a basket if needed,…
Greet customers upon entry and exit
+Operate scanners, scales, and POS systems
+Run each item through the scanner or weigh produce accurately, call out totals and prompt for loyalty or…
Operate scanners, scales, and POS systems
+Help customers locate items
+Ask what they’re looking for, check the store map or inventory to locate the aisle, walk or direct them there…
Help customers locate items
+Handle refunds and exchanges
+Listen to the reason for the return, inspect the item and receipt, process the refund or exchange according…
Handle refunds and exchanges
+Redeem coupons, stamps, or gift cards
+Validate the coupon, stamp, or gift card for expiry and applicable items, enter the code or scan the voucher,…
Redeem coupons, stamps, or gift cards
+Bag, wrap, or package purchases
+Bag, wrap, or package purchases securely by weight and fragility, separate perishable and hazardous items,…
Bag, wrap, or package purchases
+Scan items for purchase
+Scan each customer’s items, bag fragile goods separately, apply discounts and loyalty points, accept the…
Scan items for purchase
+Answer incoming phone calls.
+Answer incoming calls promptly, identify the store and your name, take the caller’s purchase or refund…
Answer incoming phone calls.
+Request information or assistance, using paging systems.
+Page the floor or specific colleague with the exact aisle and issue—price check on canned tomatoes aisle…
Request information or assistance, using paging systems.
+Compute and record totals of transactions.
+Total each customer’s purchases, apply taxes and discounts, record the transaction in the daily till summary,…
Compute and record totals of transactions.
+Post charges against guests' or patients' accounts.
+Post charges to the guest or patient account by confirming their identity, entering the correct service or…
Post charges against guests' or patients' accounts.
+Weigh items sold by weight to determine prices.
+Weigh produce or deli items on the scale, verify the PLU or item code, calculate the price from weight and…
Weigh items sold by weight to determine prices.
+Sort, count, and wrap currency and coins.
+Count and sort the till and coin trays from register four, verify denominations match yesterday's closing…
Sort, count, and wrap currency and coins.
+Supervise others and provide on-the-job training.
+Run the morning floor roster, assign Kayla and Marco to registers two and three, coach Kayla on upselling the…
Supervise others and provide on-the-job training.
+Sell tickets and other items to customers.
+Sell two adult cinema tickets and three child admissions, ring concessions and a family pack as separate line…
Sell tickets and other items to customers.
+Offer customers carry-out service at the completion of transactions.
+Offer carry-out to the customer buying hot meal number seven, pack the food in the appropriate bags, check…
Offer customers carry-out service at the completion of transactions.
+Ensure prices and quantities are correct
+Price-check the bulk cereal on aisle five and correct the scanner code so the shelf tag shows $4.99 per box,…
Ensure prices and quantities are correct
+Maintain knowledge of store policies and promotions
+Read today's promotion brief, memorise the two for one coffee offer and the 10% loyalty discount, remind the…
Maintain knowledge of store policies and promotions
+Cash register
+Close the afternoon shift, count and reconcile till totals against sales, update the cash register record…
Cash register
+Says who?
These are the pages we read to build this. Open any of them and check us.
Activities this job lives in
The human activities behind the tasks — each with its honest AI ceiling.
The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The rest of the map
Same library, five ways in.
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses