What it pays
Government survey numbers — not estimates, not ads.
Half of all Retail Salespersons in the U.S. earn more than $35,410 a year — the middle 80% land between $27,210 and $47,890. About 3.9 million people in the U.S. do this work. Figures are for the U.S. occupation group “Retail Salespersons”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$35,410typical pay / year
3.9 millionpeople in this work
$47,890+top 10% earn
₹1.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Sending & sharing3
Operate sales equipment and registers
+Operate the sales register for the 11am shift: ring up items, apply current promotions, process card and…
Operate sales equipment and registers
+Operate the sales register for the 11am shift: ring up items, apply current promotions, process card and contactless payments, print and staple the customer invoice, and close the drawer before the lunch handover at 12:50pm.
The tools that do the workIntuit QuickBooksjob descriptionsO*NETWikipedia
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Rent merchandise to customers.
+Set up a rental agreement for the customer renting the DSLR kit: note ID, record rental period and fees,…
Rent merchandise to customers.
+Set up a rental agreement for the customer renting the DSLR kit: note ID, record rental period and fees, charge the deposit and first day on the sales terminal, and email the rental invoice and pickup receipt to the customer before they leave.
The tools that do the workIntuit QuickBooksjob descriptionsO*NET
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Greet customers and offer assistance
+Greet the customer as they enter, ask if they’re looking for something specific, offer to show best sellers…
Greet customers and offer assistance
+Greet the customer as they enter, ask if they’re looking for something specific, offer to show best sellers in electronics, and arrange a quick demo or reserve an item to their name if they want to look around.
The tools that do the workjob descriptionsO*NET
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Convincing1
Answer customer questions
+Answer the customer's product question about the blender: confirm model, check stock and warranty terms, tell…
Answer customer questions
+Answer the customer's product question about the blender: confirm model, check stock and warranty terms, tell them the price and available demos, and send a follow-up message with the spec sheet and a one-day hold if they ask.
The tools that do the workGoogle Docsjob descriptionsO*NET
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Make1
Make change for customers
+Make change for a cash purchase: count the till float to confirm availability, give exact change and a…
Make change for customers
+Make change for a cash purchase: count the till float to confirm availability, give exact change and a receipt, log the cash transaction on the sales record, and replenish the float to its starting amount afterwards.
The tools that do the workIntuit QuickBooksjob descriptionsWikipedia
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The daily work15
Estimate cost of repair or alteration of merchandise.
+Estimate the repair or alteration cost for this customer’s wool coat: list parts, labour hours, and special…
Estimate cost of repair or alteration of merchandise.
+Estimate the repair or alteration cost for this customer’s wool coat: list parts, labour hours, and special request fees, round to whole dollars, add a 7 percent service charge, and present a written estimate the customer can sign before we accept the garment.
The tools that do the workIntuit QuickBooksO*NET
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Explain product features and benefits
+Explain the key features and benefits of the compact blender to a browsing customer: cover power, blade…
Explain product features and benefits
+Explain the key features and benefits of the compact blender to a browsing customer: cover power, blade material, one‑year warranty, easy‑clean steps, and three common use cases so they can decide right away.
The tools that do the workGoogle Docsjob descriptions
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Provide customer service and support
+Resolve the customer’s issue with their recent purchase: confirm the order number, verify the fault, offer…
Provide customer service and support
+Resolve the customer’s issue with their recent purchase: confirm the order number, verify the fault, offer repair, replacement, or refund options with timelines, and record their preferred resolution and contact details.
The tools that do the workGoogle Docsjob descriptions
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Scan the goods that the customer wishes to purchase
+Scan the five items the customer has selected, confirm prices and promotions on each, apply the loyalty…
Scan the goods that the customer wishes to purchase
+Scan the five items the customer has selected, confirm prices and promotions on each, apply the loyalty discount, and print the receipt for their review before taking payment.
The tools that do the workApple macOSWikipedia
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Record the amount received
+Record the cash and card amounts received at the end of the shift: total sales, cash drawer count, card batch…
Record the amount received
+Record the cash and card amounts received at the end of the shift: total sales, cash drawer count, card batch totals, note any discrepancies over ten dollars, and save the signed till report to the sales records.
The tools that do the workIntuit QuickBooksWikipedia
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Prepare reports of transactions
+Prepare yesterday’s transaction report: include total sales by category, number of transactions, returns,…
Prepare reports of transactions
+Prepare yesterday’s transaction report: include total sales by category, number of transactions, returns, discounts applied, and export a printable summary for store manager review by 10 a.m.
The tools that do the workGoogle DocsWikipedia
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Inventory stock and requisition new stock.
+Count current shirts, shoes, and accessories on the floor and in back stock, note discrepancies against last…
Inventory stock and requisition new stock.
+Count current shirts, shoes, and accessories on the floor and in back stock, note discrepancies against last weekly inventory, create a reorder for low SKUs with supplier codes and minimum order quantities, and send the requisition to Laura in receiving by Wednesday.
The tools that do the workIntuit QuickBooksO*NET
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Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
+Monitor the sales floor for loitering, customers wearing large coats, or unattended bags, quietly alert…
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
+Monitor the sales floor for loitering, customers wearing large coats, or unattended bags, quietly alert security lead Mark and manager Jenna if someone matches a known risk, record the incident with time and description, and follow the shoplifting prevention script if loss is suspected.
The tools that do the workGoogle DocsO*NET
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Clean shelves, counters, and tables.
+Wipe down display shelves, counters, and demo tables with approved cleaner, restock any displaced items to…
Clean shelves, counters, and tables.
+Wipe down display shelves, counters, and demo tables with approved cleaner, restock any displaced items to their labels, clear debris from the floor, and note any damaged fixtures for maintenance before the evening shift.
The tools that do the workApple macOSO*NET
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Maintain records related to sales.
+Update the daily sales log with receipts, returns and gift-card transactions, reconcile totals against the…
Maintain records related to sales.
+Update the daily sales log with receipts, returns and gift-card transactions, reconcile totals against the register batch, flag any mismatches to finance lead Amir, and save the completed sales record to the shared reports folder.
The tools that do the workIntuit QuickBooksGoogle DocsO*NET
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Estimate and quote trade-in allowances.
+Inspect the trade-in item with the customer, check serials and condition against our checklist, calculate a…
Estimate and quote trade-in allowances.
+Inspect the trade-in item with the customer, check serials and condition against our checklist, calculate a fair allowance based on condition and current used price list, present the written quote to the customer and log the accepted allowance in the trade ledger.
The tools that do the workGoogle DocsO*NET
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Bag or package purchases and wrap gifts.
+Place purchased items into appropriate bags or boxes, add receipt and warranty card, gift-wrap the selected…
Bag or package purchases and wrap gifts.
+Place purchased items into appropriate bags or boxes, add receipt and warranty card, gift-wrap the selected items neatly with tissue and ribbon, write the purchaser and recipient name on the package, and hand to the customer with care instructions.
The tools that do the workApple macOSO*NET
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Know the value and features of items for which money is received
+Explain the price, warranty, key features and return policy for the phone, two headphone models and the…
Know the value and features of items for which money is received
+Explain the price, warranty, key features and return policy for the phone, two headphone models and the fast-charging cable the customer is holding, compare them to the cheaper competitor brand on shelf, and prepare a sales invoice if they want to buy now.
The tools that do the workIntuit QuickBooksWikipedia
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Cash checks
+Count the check, confirm the payer name matches the ID, verify funds availability if necessary, endorse the…
Cash checks
+Count the check, confirm the payer name matches the ID, verify funds availability if necessary, endorse the back with our store stamp, record the transaction details on a receipt and issue the customer the cash and a paper copy before they leave.
The tools that do the workIntuit QuickBooksWikipedia
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Sell fuel, lubricating and cooling products for motor vehicles and motorcycles
+Recommend the right grade of fuel, oil and coolant for the customer's motorcycle based on the model and…
Sell fuel, lubricating and cooling products for motor vehicles and motorcycles
+Recommend the right grade of fuel, oil and coolant for the customer's motorcycle based on the model and odometer, explain differences in performance and warranty effects, ring the chosen items into the sale and print the invoice before they pump or leave.
The tools that do the workIntuit QuickBooksESCO
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Says who?
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The logs, files & records this job keeps
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Same family of work — each with its own tasks and prompts.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses