Esports Event Manager

Esports Event Manager balances direct contact with recordkeeping across 20 actionable tasks that teach the job’s essentials. Expect simple process notes, timing hints, and plain indicators of success. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

20evidenced tasks
20ready prompts
10tools of the trade
11-9072.00O*NET-SOC code
37,980hold this job (US, BLS 2025)
$79,520median pay/yr (US)
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What it pays

Government survey numbers — not estimates, not ads.

Half of all Entertainment and Recreation Managers, Except Gambling in the U.S. earn more than $79,520 a year — the middle 80% land between $46,270 and $139,110. About 37,980 people in the U.S. do this work. Figures are for the U.S. occupation group “Entertainment and Recreation Managers, Except Gambling”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$79,520typical pay / year
37,980people in this work
$139,110+top 10% earn
₹6.1 lakha year in India (family avg)
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Keeping the record3

Write budgets for recreational programs

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Write a program budget for the summer recreational league: project income from 120 players at $35 each, list…
Write a program budget for the summer recreational league: project income from 120 players at $35 each, list venue, staffing and equipment costs, include a 10 percent contingency, and produce a one-page summary for the director by next Wednesday.
The tools that do the workGoogle DocsIntuit QuickBooksESCOjob descriptionsO*NET

Hire and interview associates

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Schedule and run three one-on-one interviews this week with the shortlisted associate candidates, confirm…
Schedule and run three one-on-one interviews this week with the shortlisted associate candidates, confirm panel availability with Sarah in operations, send each candidate the role brief and ask them to bring a ten-minute events portfolio, then compile feedback forms after each interview.
The tools that do the workGoogle DocsCisco Webexjob descriptionsO*NET

Monitor department expenses and revenue

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Produce the month-to-date departmental P&L, flag any line items over budget by more than five percent to…
Produce the month-to-date departmental P&L, flag any line items over budget by more than five percent to James in finance, propose two quick cost actions for next week, and circulate the updated forecast to the senior events team by Friday.
The tools that do the workIntuit QuickBooksjob descriptionsO*NET
Move3

Supervise staff and manage team

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Supervise the event operations team this weekend: assign shifts to Jenna, Marco and Priya, confirm Marco…
Supervise the event operations team this weekend: assign shifts to Jenna, Marco and Priya, confirm Marco handles stage setup and Priya manages player check-in, run a 30-minute briefing Friday at 4pm to cover safety and escalation procedures.
The tools that do the workCisco WebexGoogle DocsESCOjob descriptionsO*NET

Coordinate group activities for customers

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Coordinate Saturday's customer group activities: schedule three one-hour casual play sessions starting at…
Coordinate Saturday's customer group activities: schedule three one-hour casual play sessions starting at 11am, reserve the lounge area for a workshop at 2pm, and notify attendees of equipment limits and arrival times by Friday noon.
The tools that do the workGoogle DocsFacebookjob descriptionsO*NET

Direct recreational facility operations

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Direct daily operations of the recreational facility for the month: set opening hours, confirm cleaning…
Direct daily operations of the recreational facility for the month: set opening hours, confirm cleaning roster and equipment maintenance with contractor Luis, review weekly usage reports and adjust staff schedules to match peak times.
The tools that do the workGoogle DocsMicrosoft AccessESCOjob descriptions
The daily work14

Talk to coworkers using electronic devices, such as computers and radios.

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Brief the floor team over radio and email about device checks, channel assignments, and priority messages for…
Brief the floor team over radio and email about device checks, channel assignments, and priority messages for tonight’s tournament, confirm everyone can access match dashboards on their laptops, and escalate any dead radios to me within 10 minutes.
The tools that do the workCisco WebexO*NET

Explain rules and regulations of facilities and entertainment attractions to customers.

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Walk the group of players and parents through the venue code of conduct and prize-area rules before sign-in,…
Walk the group of players and parents through the venue code of conduct and prize-area rules before sign-in, highlight headset hygiene, queueing protocol, and penalties for match disputes, then collect signatures for acknowledgment at the front desk.
The tools that do the workAdobe AcrobatO*NET

Administer first aid in emergency situations.

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Attend the injured player now, follow our emergency first aid checklist to assess airway, breathing and…
Attend the injured player now, follow our emergency first aid checklist to assess airway, breathing and circulation, apply pressure or bandage as needed, call emergency services if condition worsens, and log the incident when stable.
The tools that do the workO*NET

Resolve customer complaints regarding worker performance or services rendered.

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Meet the unhappy attendee privately, hear their account of the technician’s behaviour, offer a sincere…
Meet the unhappy attendee privately, hear their account of the technician’s behaviour, offer a sincere apology, explain our corrective steps, arrange a refund or credit if appropriate, and schedule a follow-up email summarising the outcome within 24 hours.
The tools that do the workGoogle DocsO*NET

Store and retrieve equipment, such as vehicles, radios, and ride components.

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Inventory the storage cage now, tag and photograph each console, headset and spare radio, move vehicles and…
Inventory the storage cage now, tag and photograph each console, headset and spare radio, move vehicles and oversized gear to the marked bay, update the equipment list so allocations match tonight’s schedule, and report shortages before 5pm.
The tools that do the workMicrosoft AccessO*NET

Train workers in company procedures or policy.

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Run a ninety-minute training session for new crew covering opening checklist, customer interaction scripts,…
Run a ninety-minute training session for new crew covering opening checklist, customer interaction scripts, emergency procedures, and equipment handover; run roleplays, score performance, and upload attendance and feedback to the team resource file.
The tools that do the workAtlassian ConfluenceO*NET

Coordinate the different departments of the facility

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Coordinate facilities, production, tech, catering and security so the stage, player booths and stream labs…
Coordinate facilities, production, tech, catering and security so the stage, player booths and stream labs are ready for load-in at noon on Saturday, confirm staffing gaps and who owns each checklist, and circulate the consolidated run sheet by Friday 5pm.
The tools that do the workAtlassian ConfluenceCisco WebexESCO

Promote recreation activities

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Create a week-long promotional plan targeting students and local players: a social schedule, campus flyers,…
Create a week-long promotional plan targeting students and local players: a social schedule, campus flyers, community tournament hooks, budget line items and KPI targets, then send the plan to marketing and partnerships for sign-off by Tuesday noon.
The tools that do the workMarketo Marketing AutomationFacebookESCOsee the evidence ↗

Clean equipment and areas of amusement park, cruise ship, or other recreational facility.

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Schedule a deep clean of all consoles, headsets, controllers and player lounges at the boardwalk arcade on…
Schedule a deep clean of all consoles, headsets, controllers and player lounges at the boardwalk arcade on Saturday night after close, assign Tech Lead Marco and cleaner Ana, confirm cleaning checklist is complete before reopening Sunday at noon.
The tools that do the workLinuxO*NET

Manage event schedules and logistics

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Publish the tournament day-by-day schedule for next month’s LAN finals at Pier 7, lock in stage times, sound…
Publish the tournament day-by-day schedule for next month’s LAN finals at Pier 7, lock in stage times, sound checks and volunteer shifts, notify vendors of load-in windows and circulate the final logistics pack to staff by Friday midday.
The tools that do the workGoogle Docsjob descriptions

Convey information about events to customers

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Send a clear event brief and ticket reminders to registered players for Saturday’s qualifier at Oceanview…
Send a clear event brief and ticket reminders to registered players for Saturday’s qualifier at Oceanview Park including start time, check-in procedure, parking instructions and refund policy, and post the same condensed announcement to the public info page.
The tools that do the workFacebookGoogle Docsjob descriptions

Interact with customers and the public

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Stand the player support desk at the arcade entrance on Friday evening, brief staff to escalate harassment or…
Stand the player support desk at the arcade entrance on Friday evening, brief staff to escalate harassment or equipment faults to Security Lead Jenna immediately, and log every interaction into the incident log before shift end.
The tools that do the workAtlassian Confluencejob descriptions

Ensure safety and compliance in facilities

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Run a safety compliance sweep of the cruise ship gaming lounge tomorrow morning: verify emergency exits, test…
Run a safety compliance sweep of the cruise ship gaming lounge tomorrow morning: verify emergency exits, test power backup on all rigs, confirm headset hygiene stations are stocked and file the signed compliance checklist with operations by noon.
The tools that do the workAdobe Acrobatjob descriptions

Ensure the organisation follows the latest developments in its field

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Compile the latest industry patch notes, venue security bulletins and competitor event formats into a…
Compile the latest industry patch notes, venue security bulletins and competitor event formats into a one-page update, circulate to the programming team and present three recommended changes at Monday’s strategy meeting.
The tools that do the workHubSpotGoogle DocsESCO

Says who?

These are the pages we read to build this. Open any of them and check us.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.

The rest of the map

Same library, five ways in.

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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses