Family Support Worker

Family Support Worker carries out the 20 listed tasks that mirror realistic work scenarios and deliverable outputs. The templates include priorities, timing and how to coordinate with colleagues. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

20evidenced tasks
20ready prompts
7tools of the trade
21-1021.00O*NET-SOC code
392,550hold this job (US, BLS 2025)
$59,550median pay/yr (US)
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What it pays

Government survey numbers — not estimates, not ads.

Half of all Child, Family, and School Social Workers in the U.S. earn more than $59,550 a year — the middle 80% land between $42,280 and $95,530. About 392,550 people in the U.S. do this work. Figures are for the U.S. occupation group “Child, Family, and School Social Workers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Professionals earn about ₹38,298 a month on average — around ₹4.6 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$59,550typical pay / year
392,550people in this work
$95,530+top 10% earn
₹4.6 lakha year in India (family avg)
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Care3

Coordinate with child protection agencies

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Coordinate an urgent joint response with the county child protection team and the school social worker for…
Coordinate an urgent joint response with the county child protection team and the school social worker for Lina Alvarez’s family, share the investigation summary, agree roles and a 48-hour safety plan, and confirm next-case review on Thursday morning.
The tools that do the workWeb browserESCOjob descriptionsO*NETWikipedia

Refer clients to community resources

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Refer Malik Johnson and his mother to the local housing assistance program, the food bank that accepts…
Refer Malik Johnson and his mother to the local housing assistance program, the food bank that accepts vouchers, and the bilingual parenting classes, include a brief needs summary and request intake appointments within two weeks.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET

Respond to cases of sexual abuse

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Initiate a protective response for a disclosed sexual abuse involving nine-year-old Sofia Rivera: notify the…
Initiate a protective response for a disclosed sexual abuse involving nine-year-old Sofia Rivera: notify the mandated reporting line, arrange an immediate medical forensic exam, make a safety plan with her caregiver, and schedule a joint interview with the child advocacy center today.
The tools that do the workPatient electronic medical record EMRMicrosoft Outlookjob descriptionsWikipedia
Learning1

Place children in foster or adoptive homes

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Begin placement search for two siblings, ages six and eight, prioritise kinship and culturally matched foster…
Begin placement search for two siblings, ages six and eight, prioritise kinship and culturally matched foster families, prepare their placement packet and emergency court summary, and request placement approvals by Friday noon.
The tools that do the workStudent information systems SISjob descriptionsO*NET
Keeping the record2

Lead group counseling sessions

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Plan and lead a weekly support group for refugee parents focused on trauma-informed parenting: secure the…
Plan and lead a weekly support group for refugee parents focused on trauma-informed parenting: secure the community room, prepare a 60-minute session plan with breakout activities, send reminders to 12 families, and collect consent forms beforehand.
The tools that do the workMicrosoft WordMicrosoft Outlookjob descriptionsO*NET

Maintain case history records and prepare reports

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Update case history for the Morales family: enter today’s home-visit notes, attach the signed safety plan and…
Update case history for the Morales family: enter today’s home-visit notes, attach the signed safety plan and consent forms, produce a two-page progress report for the supervisor and include action items for the next 30 days.
The tools that do the workPatient electronic medical record EMRjob descriptionsO*NET
The daily work14

Arrange for medical, psychiatric, or remedial tests

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Arrange baseline medical, psychiatric, or remedial testing for Aisha Khan, consent signed, include…
Arrange baseline medical, psychiatric, or remedial testing for Aisha Khan, consent signed, include interpreter if needed, send referral and urgent need summary to the clinic and request appointment within two weeks, copy the guardian on confirmation.
The tools that do the workPatient electronic medical record EMRjob descriptionsO*NET

Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.

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Request employment records, recent clinic notes, and last two school reports for Marcus Reed from his…
Request employment records, recent clinic notes, and last two school reports for Marcus Reed from his employer, GP practice, and City Primary with client consent, set a two-week deadline, and log receipt and gaps in the case file.
The tools that do the workMicrosoft OutlookStudent information systems SISO*NET

Conduct social research.

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Carry out a targeted literature and service scan on housing instability and adolescent mental health for the…
Carry out a targeted literature and service scan on housing instability and adolescent mental health for the Patel family, summarise findings, local resources, and equity considerations, and produce a two-page briefing for the supervising social worker by Friday.
The tools that do the workWeb browserO*NET

Supervise other social workers.

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Schedule a one-hour supervision for my team next Wednesday to review three high-risk cases, circulate case…
Schedule a one-hour supervision for my team next Wednesday to review three high-risk cases, circulate case notes and worries beforehand, set learning objectives, and record agreed actions and accountability in the team file.
The tools that do the workMicrosoft OutlookMicrosoft WordO*NET

Develop and review service plans with clients

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Co‑create and review a six-week service plan with the Flores family tomorrow, check goals are culturally…
Co‑create and review a six-week service plan with the Flores family tomorrow, check goals are culturally appropriate, agree measurable steps for housing, parenting support and school attendance, and save the signed plan to the case record.
The tools that do the workPatient electronic medical record EMRjob descriptions

Consult with teachers and school personnel

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Contact Ms. Greene and the Year 5 teacher to set a 30-minute consultation about Jamal, share current…
Contact Ms. Greene and the Year 5 teacher to set a 30-minute consultation about Jamal, share current attendance and pastoral notes, request teacher observations for next week, and confirm a joined meeting with the parents present.
The tools that do the workStudent information systems SISMicrosoft Outlookjob descriptions

Apply socially just working principles

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Embed socially just working principles into next month’s family visit plan: list actions that redistribute…
Embed socially just working principles into next month’s family visit plan: list actions that redistribute power, address language and cultural needs, note consent processes, and flag training or resources for staff to follow up with each family by the third week of May.
The tools that do the workMicrosoft WordWeb browserESCOsee the evidence ↗

Maintain the trust of service users

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Review case notes and update the safety and engagement plan to reflect what built trust this quarter, record…
Review case notes and update the safety and engagement plan to reflect what built trust this quarter, record agreed boundaries and communication preferences, schedule a joint review call with Priya Patel and the family for next Tuesday, and list one action we will stop doing to rebuild trust.
The tools that do the workPatient electronic medical record EMRMicrosoft OutlookESCOsee the evidence ↗

Assist families in achieving stable lives

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Update Maria Gomez’s housing and income support plan, note progress and barriers from today’s visit, set…
Update Maria Gomez’s housing and income support plan, note progress and barriers from today’s visit, set three realistic next steps with deadlines, and flag urgent referral needs to the benefits advisor by Friday.
The tools that do the workMicrosoft WordMicrosoft OutlookWikipedia

Offer services mandated through courts or voluntarily

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Prepare the court-mandated family support report for Judge Patel summarising compliance, child contact…
Prepare the court-mandated family support report for Judge Patel summarising compliance, child contact arrangements, risks, and recommended services, attach attendance records and therapy notes, and deliver to the court social worker by Wednesday.
The tools that do the workPatient electronic medical record EMRMicrosoft WordWikipedia

Work with government or non-profit organizations to improve well-being

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Draft a joint outreach brief for the neighbourhood parenting programme and the city public health team…
Draft a joint outreach brief for the neighbourhood parenting programme and the city public health team describing current caseload needs, equity gaps, proposed shared services, and three measurable outcomes to discuss at next Monday’s partnership meeting.
The tools that do the workMicrosoft PowerPointWeb browserWikipedia

Implement two-generation family strategies

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Design a two-generation action plan for the Hernandez family: parenting support, early years childcare…
Design a two-generation action plan for the Hernandez family: parenting support, early years childcare access, parental employment steps, timelines, responsible lead for each action, and measures we'll review at the six-week check-in.
The tools that do the workMicrosoft ExcelMicrosoft WordWikipedia

Improve children's social and psychological functioning

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Create an intervention note for seven-year-old Liam detailing observed social and emotional difficulties,…
Create an intervention note for seven-year-old Liam detailing observed social and emotional difficulties, current supports, tailored classroom recommendations, referral to school counsellor, and a monitoring plan for four weeks.
The tools that do the workStudent information systems SISPatient electronic medical record EMRESCO

Care for children during the day

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Schedule and confirm today’s daytime care for twins Aisha and Omar, list staff ratios, medication and allergy…
Schedule and confirm today’s daytime care for twins Aisha and Omar, list staff ratios, medication and allergy instructions, contact numbers for parents, and record attendance and incidents in the daily care log.
The tools that do the workMicrosoft ExcelMicrosoft OutlookESCO

Says who?

These are the pages we read to build this. Open any of them and check us.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.

The rest of the map

Same library, five ways in.

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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses