What it pays
Government survey numbers — not estimates, not ads.
Half of all Interviewers, Except Eligibility and Loan in the U.S. earn more than $45,920 a year — the middle 80% land between $33,900 and $62,810. About 148,060 people in the U.S. do this work. Figures are for the U.S. occupation group “Interviewers, Except Eligibility and Loan”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$45,920typical pay / year
148,060people in this work
$62,810+top 10% earn
₹2.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Keeping the record3
Ensure data completeness and accuracy
+Go through the house-sitting log, reconcile each room’s inventory and meter readings against the intake form,…
Ensure data completeness and accuracy
+Go through the house-sitting log, reconcile each room’s inventory and meter readings against the intake form, correct any missing entries and send a verified completeness report to Laura by tonight so the homeowner can file it with their records.
The tools that do the workMicrosoft ExcelMicrosoft Wordjob descriptionsO*NET
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Verify benefits with insurance providers
+Call United Health and Aetna using the policy numbers in the binder, confirm covered services and co-pays for…
Verify benefits with insurance providers
+Call United Health and Aetna using the policy numbers in the binder, confirm covered services and co-pays for the homeowner’s physical therapy and send screenshots of the confirmation emails to Sarah by 5pm so she can schedule care.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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Identify and report data collection problems
+Review the daily collection sheets and the tablet entries, flag inconsistencies like duplicate timestamps or…
Identify and report data collection problems
+Review the daily collection sheets and the tablet entries, flag inconsistencies like duplicate timestamps or blank location fields, document each problem with an example and notify the field lead and homeowner with recommended fixes by end of day.
The tools that do the workMicrosoft ExcelMicrosoft Teamsjob descriptionsO*NET
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Convincing1
Ask questions to obtain specific information
+Interview the homeowner and the neighbour on the outstanding maintenance invoice, list the three missing…
Ask questions to obtain specific information
+Interview the homeowner and the neighbour on the outstanding maintenance invoice, list the three missing details I need (invoice date, vendor ABN, and payment proof), then email those precise questions to the vendor and copy the homeowner before noon.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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The daily work16
Compile, record, and code results or data from interview or survey, using computer or specified form.
+Compile responses from the two neighborhood check-in interviews into the master spreadsheet, code each answer…
Compile, record, and code results or data from interview or survey, using computer or specified form.
+Compile responses from the two neighborhood check-in interviews into the master spreadsheet, code each answer by household, record timestamps and respondent age, flag incomplete entries, and save a dated copy before I start the evening round.
The tools that do the workMicrosoft ExcelO*NET
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Supervise or train other staff members.
+Run the afternoon briefing with the two junior sitters: review last week’s checklist errors, demonstrate the…
Supervise or train other staff members.
+Run the afternoon briefing with the two junior sitters: review last week’s checklist errors, demonstrate the key walk-through routines, assign tonight’s routes, and note coaching points so I can follow up on Monday.
The tools that do the workMicrosoft TeamsO*NET
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Meet with supervisor daily to submit completed assignments and discuss progress.
+Meet with Priya at 5:00 p.m. each weekday to hand over completed assignments, show progress on the…
Meet with supervisor daily to submit completed assignments and discuss progress.
+Meet with Priya at 5:00 p.m. each weekday to hand over completed assignments, show progress on the maintenance log, and get written sign-off on any outstanding homeowner requests.
The tools that do the workZoomO*NET
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Locate and list addresses and households.
+Create a street-by-street list of all occupied houses on Maple and Cedar, include full addresses, owner or…
Locate and list addresses and households.
+Create a street-by-street list of all occupied houses on Maple and Cedar, include full addresses, owner or tenant name, and note pets or alarm codes where provided, then export and print two copies for the evening route.
The tools that do the workMicrosoft ExcelO*NET
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Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
+Walk each interviewer through the survey goals and the exact wording for sensitive items before they start,…
Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
+Walk each interviewer through the survey goals and the exact wording for sensitive items before they start, role-play likely responses, and record any needed wording clarifications to update the script.
The tools that do the workCreative Research Systems The SurveyO*NET
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Sort, classify, and file forms
+Sort today’s returned forms into complete, incomplete, and illegible piles, classify them by neighborhood and…
Sort, classify, and file forms
+Sort today’s returned forms into complete, incomplete, and illegible piles, classify them by neighborhood and priority, file the complete sets into the client binder, and scan a backup for the shared archive.
The tools that do the workFileMaker Projob descriptions
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Provide information on education financing
+Summarise the local options for financing Samira's college tuition, list the tuition, typical student loan…
Provide information on education financing
+Summarise the local options for financing Samira's college tuition, list the tuition, typical student loan amounts, interest ranges, and repayment terms for state loans and private lenders, and include simple monthly payment examples for 10,000 and 30,000 over ten years.
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Customer service
+Respond to Mateo's message about the house and his billing question: acknowledge receipt, explain the service…
Customer service
+Respond to Mateo's message about the house and his billing question: acknowledge receipt, explain the service charges, offer options to dispute the item or set up a payment plan, and confirm I'll follow up by Friday with a detailed invoice if he wants it.
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Assist in loan applications
+Help Priya complete her student loan application by checking the ID and income documents she uploaded,…
Assist in loan applications
+Help Priya complete her student loan application by checking the ID and income documents she uploaded, flagging any missing items from the lender checklist, and draft a short cover note explaining the gaps so she can submit within three days.
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Decide on loan applications
+Review the three pending loan applications for the Hartlett house account, compare debt-to-income, credit…
Decide on loan applications
+Review the three pending loan applications for the Hartlett house account, compare debt-to-income, credit score notes, and collateral, recommend which two meet our risk threshold and explain why to the homeowner with one paragraph each, decision needed by Wednesday morning.
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Perform office duties like billing and payments
+Reconcile the household office ledger against the last three bank statements, post any unpaid vendor…
Perform office duties like billing and payments
+Reconcile the household office ledger against the last three bank statements, post any unpaid vendor invoices, schedule the mortgage and utility payments for the 25th, and email a one-page cash position to homeowner Sarah by Thursday noon.
The tools that do the workMicrosoft ExcelMicrosoft Outlookjob descriptions
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Conduct telemarketing or customer service inquiries
+Call the subscription provider and three recent callers to confirm account status, log each contact outcome…
Conduct telemarketing or customer service inquiries
+Call the subscription provider and three recent callers to confirm account status, log each contact outcome with timestamps, escalate any unpaid cancellation requests to homeowner Alex, and compile a short notes summary for the owner's customer service file by end of day.
The tools that do the workMicrosoft OutlookZoomjob descriptions
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Advise students on available, suitable loans
+Review Emma's enrollment and FAFSA estimates, list the three education loan options she qualifies for with…
Advise students on available, suitable loans
+Review Emma's enrollment and FAFSA estimates, list the three education loan options she qualifies for with monthly payments and total cost, advise on the best fit for her income, and send the comparison and recommendation to Emma and her parent by tomorrow evening.
The tools that do the workMicrosoft ExcelMicrosoft OutlookESCO
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Provide education management support
+Set up the next semester's tutoring schedule in the family calendar, confirm instructor availability for…
Provide education management support
+Set up the next semester's tutoring schedule in the family calendar, confirm instructor availability for Monday and Wednesday evenings, produce a two-week task list for lesson materials and classroom supplies, and share it with the homeowner and lead tutor by Friday.
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Negotiate loan agreements
+Gather the household's last six months of bills and income, prepare a simple cashflow projection showing…
Negotiate loan agreements
+Gather the household's last six months of bills and income, prepare a simple cashflow projection showing where we can cut one recurring expense to meet the emergency fund target, and present two actionable options to homeowner Javier by Wednesday.
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Advise on financial matters
+Prepare a clear one-page explainer on the family's education financing choices, include loan versus savings…
Advise on financial matters
+Prepare a clear one-page explainer on the family's education financing choices, include loan versus savings trade-offs, recommended next steps, and a contact list for lenders; deliver the document to homeowner Priya and the teen by Saturday morning.
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Says who?
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The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses