Manage connected apps and sites

Review the list of apps connected to my account and remove anything the sales team no longer uses. Email Priya and Tom that I disconnected three apps and note the data each app had access to. Tell them to confirm by Wednesday or I’ll proceed to block any app they don’t explicitly ask to keep. Sign as Maya, Sales ops.

Before I present connected apps to procurement, make the list clearer for non-technical reviewers: surface which apps have full mailbox access, which only have send-as permission, show last activity date, and flag any app with third-party storage or broad calendar access that would make a compliance reviewer pause.

I removed a third-party email add-on and now customer messages aren’t syncing into the CRM. I don’t know whether the CRM used send-as permission, full mailbox API access, or a queued webhook. What’s the most likely permission the CRM relied on, how do I restore syncing safely without re-granting excessive scope, and what immediate mitigation lets sales keep working?

Every quarter we find stale apps with access to executive mailboxes. That creates audits and emergency removals. Which habit should I change—frequency of reviews, owner assignment, or onboarding checklist—and give a concrete weekly checklist I can implement so stale access is found before audit time?