Report spam

Report the repeated phishing message from an unknown sender to spam, block the sender, and check that no other team members have marked it safe before you proceed.

Before I mark this suspicious message as spam, surface why it looks malicious — the links, urgency language, and spoofed address — and show if anyone else on the thread has received similar messages; flag if it might be a legitimate alert from our provider so we don’t block it mistakenly.

I just reported a message as spam and blocked the sender; now IT is asking whether I accidentally discarded a legitimate alert. I’m worried I silenced a critical notification but can’t tell from the message if it was real. What’s the most likely diagnosis and the fastest checks to confirm whether we should unblock and recover it?

I keep sending borderline notifications to spam and then IT or security complains when real alerts are missed. It wastes time and damages trust. What simple decision rule or quick verification step will stop false spam reports while keeping the inbox safe, and how do I get the team to adopt it?