Create a highlight from Stories

Turn last week’s three Stories about the store launch into a Highlight titled Launch, arrange the clips so the product demo is first, add the store location sticker to the cover, and publish it so the community manager, Riya, can link it from the profile by Monday.

Before I create the Highlight, make it easy for followers to find the buy link: pull the best story clip with the product demo to the front, write a 10-word caption that includes the call to action and product name, choose a cover image that reads clearly at small size, and flag any clips that contain temporary discount codes.

I found a customer comment in last week’s Stories that could be legally sensitive if it’s saved to a Highlight. I can’t tell if we need explicit consent to keep it live. What’s the likely legal and reputation risk of including it, and what is the safest short message I can send to the customer to get retroactive permission quickly?

Our Highlights accumulate and go stale, confusing new visitors and burying current offers. What simple maintenance habit should we adopt so Highlights stay fresh and useful? Recommend a cadence, one person responsible, and a short archive policy I can implement next week.