Track email delivery receipts

Track email delivery receipts in Microsoft Outlook — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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I need a reliable way to prove delivery of the proposal I just sent to Priya in procurement. For…
I need a reliable way to prove delivery of the proposal I just sent to Priya in procurement. For the email sent today at 10:12 with subject Proposal Q3 Renewal, save the delivery receipt and forward it to finance@company.com with a one-line note saying 'delivery confirmed' and the original sent time. If a delivery receipt is not available, flag that and include the SMTP status line instead.

Improve — make it easier to accept

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Before I send the next client proposal, make delivery confirmation easy to find for auditors: show…
Before I send the next client proposal, make delivery confirmation easy to find for auditors: show whether a delivery receipt exists, where it is stored, and how to export the SMTP status line. Flag any addresses likely to bounce and recommend a one-line sentence to include in the sent email so recipients are prompted to generate a delivery confirmation.

Decide — diagnose the stuck moment

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I sent Contract-2026-04 to procurement at 09:05 and legal wants proof of delivery. The delivery…

I sent a contract and the legal team asked for proof it reached procurement.

I sent Contract-2026-04 to procurement at 09:05 and legal wants proof of delivery. The delivery receipt option may not have been requested. What is the most likely place the proof will exist in my account, how do I collect it quickly, and what do I tell legal if no receipt is stored?

Become — change the pattern

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Quarterly audits repeatedly ask me to produce delivery confirmation for proposals; I waste hours…

Auditors keep asking for delivery proof for sent emails.

Quarterly audits repeatedly ask me to produce delivery confirmation for proposals; I waste hours hunting through sent mail and logs. What two changes should I make to my sending process and two instructions to include in outgoing proposal emails so future delivery proof is automatic and easy to retrieve?

Next to this one

Other email and calendar work people do in Microsoft Outlook.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.