Reply to a message

Reply to a message in Microsoft Teams — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
Open it in the interactive atlas →

The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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Reply to Javier’s message in the Product channel confirming the test build is ready: tell him QA…
Reply to Javier’s message in the Product channel confirming the test build is ready: tell him QA can start at 10am tomorrow, note the test account credentials are in the QA doc, and ask Ana to confirm a smoke test by noon. Keep the reply under two sentences so the channel stays readable.

Improve — make it easier to accept

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Before I reply to Javier's message about the build, make the response easy to act on: lead with the…
Before I reply to Javier's message about the build, make the response easy to act on: lead with the exact start time for QA, include the link to the QA doc and the test account username, and call out the one smoke-test step I need Ana to run so she can reply with just yes or no.

Decide — diagnose the stuck moment

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Javier announced the build is ready in Product but didn’t tag QA or give a time. I’m afraid QA…

Javier says the build is ready but didn’t tag QA

Javier announced the build is ready in Product but didn’t tag QA or give a time. I’m afraid QA won’t start and the release schedule will slip. Which person is most likely to miss this message, what short reply gets QA started and reproves Javier without sounding passive-aggressive, and who should I tag to own the smoke test now?

Become — change the pattern

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My short confirmations in channel replies repeatedly cause private DMs asking for details, costing…

My replies keep spawning more clarification threads

My short confirmations in channel replies repeatedly cause private DMs asking for details, costing me time. Over the past month, which small change to my reply habit would cut those follow-ups by half, and give the exact three-line reply template I should use to prevent DMs while staying concise?

Next to this one

Other collaboration work people do in Microsoft Teams.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.