Issue partial refund

Issue partial refund in PayPal — with two ready prompts: the immediate one, and the one that makes it stick.

2prompt heights
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2 ready prompts

Written for the moment this actually comes up.

Execute — do the immediate task

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A client paid $420 for a three-week freelance design project but only used two weeks. Issue a…
A client paid $420 for a three-week freelance design project but only used two weeks. Issue a partial refund of $140 to Sara Ghosh, ensuring the payment shows as a partial refund on the transaction history and that I keep the remaining $280. Do the refund today and note any fees deducted so I can record net income for March 12.

Decide — diagnose the stuck moment

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I just got a message from Sara Ghosh asking for a partial refund because she canceled after two…

Client requested a partial refund after using only two of three weeks.

I just got a message from Sara Ghosh asking for a partial refund because she canceled after two weeks on a $420 payment. I’m worried issuing it will trigger extra fees or a dispute and I’m not sure whether to refund $140 gross or figure net after fees. What’s the most defensible immediate action and what should I tell Sara so the record stays clean?

Next to this one

Other payments work people do in PayPal.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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