Manage payout holds

A client just paid me $1,200 and the dashboard shows a payout on hold to my bank. Move the funds through the hold workflow so they reach my account, signers are just me, and I need them by Friday so payroll doesn't miss rent — check the hold reason and required documents first.

Before I contact the client about this payout hold, make it easy for a reviewer to release it — surface the hold reason up top, list exactly which document will clear it, show how long similar holds took to resolve, and flag any steps that would make the compliance reviewer hesitate.

I just uploaded my ID and the hold still shows pending; the client is asking if I received their money. I do not know whether the hold is waiting for my bank info, further KYC, or a time-based review. Tell me the most likely reason and the exact next action that clears the hold fastest.

Every month-end several payouts land on hold and I scramble to gather documents; this costs me time and loses client trust. Where am I consistently failing — missing verification, inconsistent banking info, or unclear invoice details — and what one habit change will cut these holds by half within two months?