Pin an important chat

Pin an important chat in WhatsApp — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
Open it in the interactive atlas →

The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

+
We have one supplier and one VIP client that must not be buried. Pin the VIP client chat with Maria…
We have one supplier and one VIP client that must not be buried. Pin the VIP client chat with Maria to the top of my chat list, check that Maria’s last invoice and the next meeting date are visible in the preview, and tell me if there’s any message I should reply to right away before pinning.

Improve — make it easier to accept

+
Before I pin Maria’s chat, make it obvious why it needs to stay at the top. Surface the next…
Before I pin Maria’s chat, make it obvious why it needs to stay at the top. Surface the next meeting date, the outstanding invoice amount, and any open action items so I can see at a glance what makes this chat high priority. If anything would make a reviewer hesitate to pin, flag it and suggest an alternate priority marker.

Decide — diagnose the stuck moment

+
I pinned Maria’s chat because she’s our top client and I didn’t want her messages to slip. Sam in…

I pinned Maria’s chat but later realized I missed a finance question from Sam in another chat.

I pinned Maria’s chat because she’s our top client and I didn’t want her messages to slip. Sam in accounts needed a quick confirmation and I missed his message. I’m afraid pinning is making me blind to other urgent threads. How should I balance pinned priorities so high-value chats stay visible without creating blind spots?

Become — change the pattern

+
I keep pinning every ‘important’ conversation and then miss true urgencies in the rest of the list.…

I overuse pinning and then ignore other necessary chats.

I keep pinning every ‘important’ conversation and then miss true urgencies in the rest of the list. Pinning is meant to save time but has become a status I overuse. What habit should I stop and what concrete rule should I adopt so only real priorities get pinned and nothing urgent gets ignored?

Next to this one

Other messaging work people do in WhatsApp.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
Copyright © LLOS.ai · 2026 — original pedagogy, voice, and design — all rights reserved.

The rest of the map

Same library, five ways in.