What it pays
Government survey numbers — not estimates, not ads.
Half of all Concierges in the U.S. earn more than $38,950 a year — the middle 80% land between $31,620 and $57,570. About 49,240 people in the U.S. do this work. Figures are for the U.S. occupation group “Concierges”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$38,950typical pay / year
49,240people in this work
$57,570+top 10% earn
₹1.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Move5
Obtain tickets for events
+Secure two front-row tickets to tonight's sold-out jazz trio at Blue Harbor for Ms. Alvarez, charge the room…
Obtain tickets for events
+Secure two front-row tickets to tonight's sold-out jazz trio at Blue Harbor for Ms. Alvarez, charge the room folio, confirm delivery method to the concierge desk by 6pm and text her the pickup details when received.
The tools that do the workWeb browserESCOjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Arrange transportation and excursions
+Book a round-trip private transfer from the airport to the hotel for Mr. Patel arriving Thursday 3pm, reserve…
Arrange transportation and excursions
+Book a round-trip private transfer from the airport to the hotel for Mr. Patel arriving Thursday 3pm, reserve a half-day coastal boat excursion for Friday morning with lunch included, and send itineraries and totals to his room.
The tools that do the workWeb browserESCOjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Answer guest inquiries
+Reply to Mrs. Chen's message about late check-out options, tell her the latest available time today, list the…
Answer guest inquiries
+Reply to Mrs. Chen's message about late check-out options, tell her the latest available time today, list the extra charge or complimentary possibility based on occupancy, and offer luggage storage and a 3pm express checkout if she prefers.
The tools that do the workMicrosoft Outlookjob descriptionsWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Order flowers for guests.
+Order a dozen mixed seasonal roses with a 'Welcome Back' card for Suite 1203, request next-day morning…
Order flowers for guests.
+Order a dozen mixed seasonal roses with a 'Welcome Back' card for Suite 1203, request next-day morning delivery to the concierge desk, charge to the hotel master account, and confirm the florist's ETA to the guest's mobile.
The tools that do the workWeb browserjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Provide local recommendations
+Send Andrew an evening plan for Friday: recommend the waterfront seafood restaurant with a 7:30pm…
Provide local recommendations
+Send Andrew an evening plan for Friday: recommend the waterfront seafood restaurant with a 7:30pm reservation, suggest a 6pm sunset walk on Pier 4, and include directions, price range, and dress code so he can choose.
The tools that do the workMappingMicrosoft Outlookjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Sending & sharing1
Run errands for guests
+Accept guest requests for errands, confirm budget and return time, arrange transportation and purchases,…
Run errands for guests
+Accept guest requests for errands, confirm budget and return time, arrange transportation and purchases, photograph receipts, deliver items to the room, and log the activity with cost and guest signature on return.
The tools that do the workWork schedulingjob descriptionsO*NETWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
The daily work16
Recommend entertainment highlights
+Suggest three evening entertainment options for a couple staying two nights who like live music and craft…
Recommend entertainment highlights
+Suggest three evening entertainment options for a couple staying two nights who like live music and craft cocktails, include estimated start times, cover charges, travel time from the hotel, and one preferred table reservation contact for each, send recommendations to the guest at the front desk by 5 PM today.
The tools that do the workWeb browserESCO
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Provide tourism related information
+Prepare a short sightseeing sheet for a solo business traveler here for 48 hours who wants local culture and…
Provide tourism related information
+Prepare a short sightseeing sheet for a solo business traveler here for 48 hours who wants local culture and quick photo spots, list top three attractions with opening hours, best time for light, ticket prices, and one nearby lunch spot with cuisine type and price range, print two copies for the concierge desk by 10 AM tomorrow.
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Arrange special services or requests
+Coordinate special requests for Mr. Alvarez arriving Friday: book a birthday cake from The Pastry Room,…
Arrange special services or requests
+Coordinate special requests for Mr. Alvarez arriving Friday: book a birthday cake from The Pastry Room, reserve a corner table at La Marina for 7pm, arrange hypoallergenic pillows, and confirm dietary needs with the kitchen by Thursday noon.
The tools that do the workWeb browserjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Perform basic administrative duties
+Prepare the front desk daily admin pack: update the guest arrival list, print yesterday's incident log, file…
Perform basic administrative duties
+Prepare the front desk daily admin pack: update the guest arrival list, print yesterday's incident log, file invoices from suppliers, and circulate the shift memo to front desk and housekeeping before the morning briefing at 08:00.
The tools that do the workMicrosoft WordMicrosoft Outlookjob descriptionsO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Arrange transportation (car, taxi, rideshare)
+Arrange transport for Ms. Chen tomorrow at 09:30: book an airport car with infant seat, confirm pickup at…
Arrange transportation (car, taxi, rideshare)
+Arrange transport for Ms. Chen tomorrow at 09:30: book an airport car with infant seat, confirm pickup at Door B, send confirmation with driver name and plate to the guest, and note her frequent flyer number on the reservation.
The tools that do the workWeb browserESCOjob descriptions
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Arrange for interpreters or translators when patrons require such services.
+Book Mandarin interpreter for Mr. Patel's 15:00 concierge meeting on Monday, confirm availability and rate,…
Arrange for interpreters or translators when patrons require such services.
+Book Mandarin interpreter for Mr. Patel's 15:00 concierge meeting on Monday, confirm availability and rate, email the confirmation to the guest and to the concierge manager, and add the booking to the meeting sheet with contact details.
The tools that do the workWeb browserMicrosoft WordO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Clean and tidy hotel lounge.
+Deep clean and reset the hotel lounge tonight after last service: clear and sanitise all surfaces, vacuum…
Clean and tidy hotel lounge.
+Deep clean and reset the hotel lounge tonight after last service: clear and sanitise all surfaces, vacuum rugs, restock newspapers and refreshments, inspect upholstery for stains and report anything needing repair before morning shift.
The tools that do the workWork schedulingO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Manage mail, luggage, and deliveries
+Handle today's incoming mail and packages: log each delivery with sender, room or hold-for name, store…
Manage mail, luggage, and deliveries
+Handle today's incoming mail and packages: log each delivery with sender, room or hold-for name, store oversized luggage in storage A with tags, notify recipients by phone or slip, and compile a pickup list for bell staff at 17:00.
The tools that do the workYardiMicrosoft Outlookjob descriptions
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Monitor flight schedules and traffic
+Check incoming flights for arriving guests today, note any delays or cancellations, then map the fastest…
Monitor flight schedules and traffic
+Check incoming flights for arriving guests today, note any delays or cancellations, then map the fastest route from airport to 25 King Street accounting for current traffic and text the guest estimated pick-up time within 10 minutes.
The tools that do the workWeb browserMappingjob descriptions
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Receive and help guests in multi-tenant buildings
+Meet scheduled visitors at the lobby, verify their host and appointment on the tenant log, print a visitor…
Receive and help guests in multi-tenant buildings
+Meet scheduled visitors at the lobby, verify their host and appointment on the tenant log, print a visitor badge, notify the host by message and escort the guest to Suite 410 unless the host declines.
The tools that do the workYardiMicrosoft OfficeWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Oversee the security and order of the building
+Complete a perimeter check, log any unsecured doors or suspicious activity in the incident register, call…
Oversee the security and order of the building
+Complete a perimeter check, log any unsecured doors or suspicious activity in the incident register, call building security supervisor if an immediate threat, and email a status report to property manager by end of shift.
The tools that do the workWork schedulingMicrosoft OutlookWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Execute justice or enforce rules in historical contexts
+When a tenant breaches building rules, document the offence with time and witness names, issue the prescribed…
Execute justice or enforce rules in historical contexts
+When a tenant breaches building rules, document the offence with time and witness names, issue the prescribed warning according to building policy, and schedule a hearing with the tenancy committee next Thursday at 10 a.m.
The tools that do the workMicrosoft WordMicrosoft OutlookWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Operate as a porter or gatekeeper in medieval times
+Act as porter for arrivals: collect luggage from the curb, tag each bag with guest name, deliver to room 612,…
Operate as a porter or gatekeeper in medieval times
+Act as porter for arrivals: collect luggage from the curb, tag each bag with guest name, deliver to room 612, note any damaged items on the delivery receipt and have the guest sign before leaving.
The tools that do the workMicrosoft OfficeWikipedia
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Provide information to customers
+Answer the desk phones and in-person queries, provide sightseeing recommendations and transit directions…
Provide information to customers
+Answer the desk phones and in-person queries, provide sightseeing recommendations and transit directions based on guest interests, collect any special requests, and log them in the guest services book before the end of shift.
The tools that do the workMicrosoft WordWeb browserESCO
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Work scheduling
+Finalise the building lobby work scheduling for May 3–9, assign morning shifts to Maria and James, cover…
Work scheduling
+Finalise the building lobby work scheduling for May 3–9, assign morning shifts to Maria and James, cover Saturday with the weekend concierge, and send the confirmed roster to front desk staff and the property manager by Tuesday morning.
The tools that do the workWork schedulingO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Budgeting
+Balance this month's concierge department expenses against the unit income, update the budgeting with…
Budgeting
+Balance this month's concierge department expenses against the unit income, update the budgeting with supplier invoices for laundry, valet, and amenity restock, flag any lines over $500 and save the revised record for next audit.
The tools that do the workMicrosoft ExcelO*NET
Pasted it? Good. When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Says who?
These are the pages we read to build this. Open any of them and check us.
The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.
The rest of the map
Same library, five ways in.
Copyright © LLOS.ai · 2026 — original pedagogy, voice, and design — all rights reserved.
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses