What it pays
Government survey numbers — not estimates, not ads.
In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Move4
Conduct organized sightseeing tours
+Lead the 10:00 guided city tour on Saturday covering Alfama, Praça do Comércio, and the cathedral, prepare…
Conduct organized sightseeing tours
+Lead the 10:00 guided city tour on Saturday covering Alfama, Praça do Comércio, and the cathedral, prepare earset headsets and bottled water, run the safety briefing at 9:50, and log attendance and feedback forms at tour end.
The tools that do the workGlobal positioning system GPSESCOjob descriptionsO*NETWikipedia
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Describe tour points of interest
+Deliver the commentary at Belém Tower and Jerónimos Monastery during tomorrow’s 14:00 tour: open with a…
Describe tour points of interest
+Deliver the commentary at Belém Tower and Jerónimos Monastery during tomorrow’s 14:00 tour: open with a two-minute historical hook, point out the Manueline details, allow 10 minutes for photos, then offer the optional monument interior visit.
The tools that do the workMicrosoft PowerPointjob descriptionsO*NET
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Take clients on outdoor guided trips
+Run the half-day coastal hike for six clients starting 08:30: check everyone’s kit, lead at a steady pace…
Take clients on outdoor guided trips
+Run the half-day coastal hike for six clients starting 08:30: check everyone’s kit, lead at a steady pace with water breaks every 30 minutes, carry the first-aid kit and VHF, and record any incidents in the log immediately after return.
The tools that do the workGlobal positioning system GPSO*NETWikipedia
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Guide visitors in the language of their choice
+Conduct the private 11:00 walking tour entirely in Spanish for Mr. Fernández, adapt explanations for his…
Guide visitors in the language of their choice
+Conduct the private 11:00 walking tour entirely in Spanish for Mr. Fernández, adapt explanations for his interest in maritime history, pause for questions after each stop, and email a Spanish-language feedback form after the tour.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NETWikipedia
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Learning1
Conduct educational activities for school children
+Lead the 9:30 school group through the natural history trail, run two bilingual activity stations on birds…
Conduct educational activities for school children
+Lead the 9:30 school group through the natural history trail, run two bilingual activity stations on birds and local plants, hand out sunscreen and worksheets, record any first-aid incidents, and brief the teachers before they leave at 11:30.
The tools that do the workGlobal positioning system GPSjob descriptionsO*NET
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The daily work17
Speak different languages
+Lead the 10am walking tour in Spanish and basic Mandarin today, greet the group, deliver the route narration…
Speak different languages
+Lead the 10am walking tour in Spanish and basic Mandarin today, greet the group, deliver the route narration with clear slow phrasing, pause for questions at the cathedral and market, and note any vocabulary gaps for the training file.
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Assemble visitor supplies
+Pack the visitor kit for Friday’s family heritage tour: ten bottled waters, five lightweight rain ponchos,…
Assemble visitor supplies
+Pack the visitor kit for Friday’s family heritage tour: ten bottled waters, five lightweight rain ponchos, three first-aid kits, printed site maps, and one spare microphone, then check boxes off against the manifest before loading the van.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSESCOsee the evidence ↗
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Manage health and safety standards
+Run the pre-tour safety check for Saturday’s coastal walk: inspect lifejackets, log trail hazards, confirm…
Manage health and safety standards
+Run the pre-tour safety check for Saturday’s coastal walk: inspect lifejackets, log trail hazards, confirm two trained first-aiders on duty, update the incident form if any risks found, and brief guides on the emergency rendezvous point.
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Provide directions and other pertinent information to visitors.
+Meet the group at the visitor centre kiosk, give clear walking directions to the cliff trailhead, note…
Provide directions and other pertinent information to visitors.
+Meet the group at the visitor centre kiosk, give clear walking directions to the cliff trailhead, note wheelchair-accessible paths, bathroom locations, estimated walking time of 25 minutes, and hand out maps and bottled water before we leave.
The tools that do the workGlobal positioning system GPSO*NET
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Select travel routes and sites to be visited based on knowledge of specific areas.
+Plan tomorrow’s half-day coastal tour: pick the lighthouse, the tidepool stop and the seaside viewpoint in…
Select travel routes and sites to be visited based on knowledge of specific areas.
+Plan tomorrow’s half-day coastal tour: pick the lighthouse, the tidepool stop and the seaside viewpoint in that order, route by shortest walking times and scenic value, note parking for the mini-bus and call ahead to the lighthouse for access permission.
The tools that do the workGlobal positioning system GPSO*NET
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Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Prepare the emergency plan for today’s group: assign a sweep and a lead, locate nearest ambulance access…
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Prepare the emergency plan for today’s group: assign a sweep and a lead, locate nearest ambulance access point and emergency shelter, carry the first-aid kit and oxygen unit, brief the group in English and Spanish on evacuation routes and meeting point.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Assemble and check the required supplies and equipment prior to departure.
+Check the kit list for tomorrow’s sunrise hike, verify headlamps, radios, spare batteries, trail snacks and…
Assemble and check the required supplies and equipment prior to departure.
+Check the kit list for tomorrow’s sunrise hike, verify headlamps, radios, spare batteries, trail snacks and two spare jackets, replace any missing items, and email the packing confirmation to the driver and the lead guide before 20:00.
The tools that do the workMicrosoft ExcelMicrosoft OutlookO*NET
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Train other guides and volunteers.
+Run a two-hour training on guiding standards this Wednesday: cover route briefing, group control techniques,…
Train other guides and volunteers.
+Run a two-hour training on guiding standards this Wednesday: cover route briefing, group control techniques, first aid refresh, and role-play handling upset visitors, then assess each volunteer with a short field run on Friday.
The tools that do the workMicrosoft PowerPointZoomO*NET
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Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+For tomorrow’s nature walk, prepare a five-minute species briefing on seabirds, intertidal invertebrates and…
Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+For tomorrow’s nature walk, prepare a five-minute species briefing on seabirds, intertidal invertebrates and protected plant zones, explain fishing and bird-watching regulations, and print one-page species ID sheets in English and French to hand to visitors.
The tools that do the workMicrosoft WordO*NET
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Collect fees and tickets from group members.
+Collect entry fees and give paper tickets to the 18 people on today’s 10:30 coastal walk, confirm names…
Collect fees and tickets from group members.
+Collect entry fees and give paper tickets to the 18 people on today’s 10:30 coastal walk, confirm names against the manifest, note any cash shortfalls, issue receipts, and hand each person a safety card before departure.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort and file the last week’s paper permits and correspondence, type up two lost‑and‑found reports, record…
Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+Sort and file the last week’s paper permits and correspondence, type up two lost‑and‑found reports, record incoming supplier invoices on the desk ledger, and route urgent messages to Sarah in operations by lunchtime.
The tools that do the workMicrosoft WordMicrosoft ExcelO*NET
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Solicit tour patronage and sell souvenirs.
+Approach families waiting at the visitor centre, pitch today’s highlights and the souvenir photo pack,…
Solicit tour patronage and sell souvenirs.
+Approach families waiting at the visitor centre, pitch today’s highlights and the souvenir photo pack, process any purchases, note customer preferences for future upsells, and restock the souvenir table after each sale.
The tools that do the workFacebookO*NET
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Interpret the natural heritage of an area
+Lead the two‑hour interpretive talk at the estuary, explain the local geology and bird behaviour in plain…
Interpret the natural heritage of an area
+Lead the two‑hour interpretive talk at the estuary, explain the local geology and bird behaviour in plain language, point out three key species, answer questions, and hand out the illustrated species sheet at the end.
The tools that do the workApple SafariWikipedia
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Lead hiking trips
+Guide the four‑hour ridge hike for the scheduled group of 12, set pace to match the slowest walkers, call…
Lead hiking trips
+Guide the four‑hour ridge hike for the scheduled group of 12, set pace to match the slowest walkers, call regular rest stops, check hydration and first aid kit at each stop, and radio base if weather changes.
The tools that do the workGlobal positioning system GPSWikipedia
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Organize and conduct fishing trips
+Plan and run the half‑day fishing trip for six clients: prepare licences and tackle, brief on safety and…
Organize and conduct fishing trips
+Plan and run the half‑day fishing trip for six clients: prepare licences and tackle, brief on safety and catch limits, launch at 07:00, log each catch, and photograph notable fish for the client gallery.
The tools that do the workMicrosoft OutlookWikipedia
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Global positioning
+Add the walking tour's global positioning to the guest itinerary, include each stop's coordinates, brief…
Global positioning
+Add the walking tour's global positioning to the guest itinerary, include each stop's coordinates, brief script changes for the colonial district, guide Sara Lim, expected finish time 16:30, and notify bookings to adjust the pickup point.
The tools that do the workApple SafariO*NET
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Global positioning
+Update the tour file with today's itinerary changes and enter global positioning for the historical walk…
Global positioning
+Update the tour file with today's itinerary changes and enter global positioning for the historical walk route, note crowding at the marketplace and the two quiet stops we added, then circulate the revised script to the team.
The tools that do the workMicrosoft WordO*NET
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses