Crisis Counselor

Crisis Counselor performs the specific job steps collected here and it presents 20 real tasks. Each task maps to clear goals and shows which tools like Microsoft Word make work smoother. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

20evidenced tasks
20ready prompts
9tools of the trade
21-1011.00O*NET-SOC code
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What it pays

Government survey numbers — not estimates, not ads.

In India, Professionals earn about ₹38,298 a month on average — around ₹4.6 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Care3

Advise clients on coping strategies

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Write a short safety-and-coping plan for Maria Herrera that lists immediate grounding steps, three calming…
Write a short safety-and-coping plan for Maria Herrera that lists immediate grounding steps, three calming breathing exercises, two phone contacts she agrees to call when distressed, and one daily self-care goal; review it with her tomorrow at 10am and save to her record.
The tools that do the workAnasazi Software Assessment and Treatment PlanESCOjob descriptionsO*NET

Monitor their progress

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Review Samir Patel’s last four session notes, flag any missed goals or safety concerns, update his progress…
Review Samir Patel’s last four session notes, flag any missed goals or safety concerns, update his progress tracker with today’s symptom rating and next appointment, and notify his assigned caseworker if risk indicators increased.
The tools that do the workCadence Solutions extendedReachESCOjob descriptionsO*NET

Conduct group therapy

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Draft an agenda for tomorrow’s closed coping skills group: openings and check-ins, two experiential grounding…
Draft an agenda for tomorrow’s closed coping skills group: openings and check-ins, two experiential grounding exercises, a 20-minute skill teaching on distress tolerance, and closing with individual action commitments; send to cofacilitator Priya by 5pm.
The tools that do the workMicrosoft WordESCOjob descriptions
Protecting2

Perform crisis interventions

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Respond to the crisis call from Daniel Brooks: document the presenting problem, the immediate steps taken…
Respond to the crisis call from Daniel Brooks: document the presenting problem, the immediate steps taken including de-escalation language used and safety measures applied, record client consent for next steps, and schedule a 24-hour follow-up.
The tools that do the workACMS Casewatch MilleniumESCOO*NET

Coordinate with psychiatrists for medication-assisted treatment

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Send a medication coordination request to Dr. Lee and attach Ava Gomez’s recent intake notes, current symptom…
Send a medication coordination request to Dr. Lee and attach Ava Gomez’s recent intake notes, current symptom checklist, and proposed monitoring plan, asking for medication recommendations and agreeing a shared follow-up in two weeks.
The tools that do the workAllscripts Canopyjob descriptionsO*NET
Learning1

Participate in continuing education and training

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Register for the Monday trauma-informed care workshop, summarize three learning objectives you need for…
Register for the Monday trauma-informed care workshop, summarize three learning objectives you need for client work, book coverage for your shift with supervisor Jan, and add a one-paragraph reflection due the week after the training.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
The daily work14

Express ideas effectively to clients

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Write a short, clear client letter that explains their safety plan, available community supports, and next…
Write a short, clear client letter that explains their safety plan, available community supports, and next steps in plain language they can read tonight, check it avoids jargon, and flag any parts I should review before I upload to the record.
The tools that do the workMicrosoft Wordjob descriptions

Advocate for them

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Draft an advocacy email to the housing coordinator and Sarah Lopez in intake that states the client’s…
Draft an advocacy email to the housing coordinator and Sarah Lopez in intake that states the client’s immediate needs, the risks if unmet, the accommodations requested, and a two-week deadline for response so I can copy the client and escalate if ignored.
The tools that do the workMicrosoft OutlookESCO

Assess clients' substance use history and mental health

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Assess Maria Gomez's substance use and mental health history for the intake note: document substances,…
Assess Maria Gomez's substance use and mental health history for the intake note: document substances, frequency, last use, withdrawal risk, current medications, suicide risk, and functional impact, then flag any imminent safety concerns for supervisor review today.
The tools that do the workAnasazi Software Assessment and Treatment Planjob descriptionsO*NET

Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.

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Complete Jessica Lee's progress report for last month: summarise contacts, interventions, changes in risk,…
Complete Jessica Lee's progress report for last month: summarise contacts, interventions, changes in risk, client-reported outcomes, and next steps, ensure signatures and dates are entered, then file to the chart and notify the team by end of day Friday.
The tools that do the workCadence Solutions extendedReachO*NET

Modify treatment plans to comply with changes in client status.

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Update Tony Rivera's treatment plan to reflect his reduced drinking, new outpatient referral, and adjusted…
Update Tony Rivera's treatment plan to reflect his reduced drinking, new outpatient referral, and adjusted safety plan, justify changes with recent assessment findings, set review date in six weeks, and alert his care coordinator.
The tools that do the workAnasazi Software Assessment and Treatment PlanO*NET

Instruct others in program methods, procedures, or functions.

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Draft a one-page coaching brief explaining the crisis hotline triage steps, de-escalation script, mandatory…
Draft a one-page coaching brief explaining the crisis hotline triage steps, de-escalation script, mandatory reporting triggers, and documentation expectations, include two case examples and send to staff before Wednesday's training.
The tools that do the workMicrosoft WordO*NET

Participate in case conferences or staff meetings.

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Prepare an agenda and one-slide summary of three high-risk cases with current safety plans, service gaps, and…
Prepare an agenda and one-slide summary of three high-risk cases with current safety plans, service gaps, and recommended actions, circulate to attendees and bring hard copies to the case conference on Thursday.
The tools that do the workMicrosoft PowerPointMicrosoft OutlookO*NET

Train or supervise student interns or new staff members.

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Create a week-long orientation checklist and supervision schedule for intern Alex Park covering intake…
Create a week-long orientation checklist and supervision schedule for intern Alex Park covering intake shadowing, documentation standards, safety protocols, and observed client sessions, then set a weekly feedback meeting for Fridays.
The tools that do the workMicrosoft WordO*NET

Develop, implement, or evaluate public education, prevention, or health promotion programs, working in collaboration with organizations, institutions, or communities.

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Design and launch a four-week community suicide prevention campaign with the county school district and the…
Design and launch a four-week community suicide prevention campaign with the county school district and the neighborhood health clinic, include goals, partner roles, two public workshops, translated flyers, and a budget capped at $3,500 by August 15.
The tools that do the workMicrosoft WordMicrosoft PowerPointO*NET

Develop individualized treatment plans

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Create an individualized safety and recovery plan for Maria Gonzalez with measurable short and long term…
Create an individualized safety and recovery plan for Maria Gonzalez with measurable short and long term goals, crisis contacts, weekly check-ins for six weeks, and a strengths-based action step list to review at tomorrow's care conference.
The tools that do the workAnasazi Software Assessment and Treatment Planjob descriptions

Conduct intake assessments

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Complete a first-contact intake assessment for Jason Miller today: document presenting problem, suicide risk…
Complete a first-contact intake assessment for Jason Miller today: document presenting problem, suicide risk factors, current supports and medications, consent and confidentiality discussion, and recommended next steps within the client record before the end of shift.
The tools that do the workAthena Software Penelope Case Managementjob descriptions

Collaborate with healthcare teams and support services

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Coordinate a multi-agency care meeting for Tanya Ruiz next Tuesday: invite her primary care nurse, the…
Coordinate a multi-agency care meeting for Tanya Ruiz next Tuesday: invite her primary care nurse, the outpatient psychiatrist, the housing caseworker, and the school counselor, attach the current safety plan and shared tasks, and request a joint care timeline within five business days.
The tools that do the workMicrosoft OutlookCase managementjob descriptions

Maintain confidentiality and adhere to ethical standards

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Update the client chart and log a confidentiality compliance note confirming the signed release limits for…
Update the client chart and log a confidentiality compliance note confirming the signed release limits for client file access, audit who viewed records in the last 30 days, and flag any breaches to the supervisor by end of day.
The tools that do the workACMS Casewatch Milleniumjob descriptions

Use motivational interviewing techniques

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Conduct a 30-minute motivational interviewing session with Aaron Lee to clarify his ambivalence about…
Conduct a 30-minute motivational interviewing session with Aaron Lee to clarify his ambivalence about treatment, reflect his change talk, summarise agreed next steps, and record the technique prompts used and plan for a follow-up in one week.
The tools that do the workMicrosoft Wordjob descriptions

Says who?

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Activities this job lives in

The human activities behind the tasks — each with its honest AI ceiling.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.

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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses