What it pays
Government survey numbers — not estimates, not ads.
Half of all Postmasters and Mail Superintendents in the U.S. earn more than $96,660 a year — the middle 80% land between $85,090 and $111,740. About 13,810 people in the U.S. do this work. Figures are for the U.S. occupation group “Postmasters and Mail Superintendents”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$96,660typical pay / year
13,810people in this work
$111,740+top 10% earn
₹6.1 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Move2
Organize mail processing activities
+Set the weekly mail processing plan for Main Street sorting centre: list incoming routes, assign morning and…
Organize mail processing activities
+Set the weekly mail processing plan for Main Street sorting centre: list incoming routes, assign morning and afternoon shifts to processing bays, note expected peak volumes per bay, and flag any equipment outages for the supervisor by Wednesday noon.
The tools that do the workCollection Point Management System CPMSjob descriptionsO*NETWikipedia
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Prepare employee work schedules
+Create next fortnight's staff rota for Main Street delivery team showing start times, break coverage, backup…
Prepare employee work schedules
+Create next fortnight's staff rota for Main Street delivery team showing start times, break coverage, backup drivers, and overtime limits so every route has two carriers and publish the printable roster by Friday 1600.
The tools that do the workPersonnel schedulingMicrosoft Exceljob descriptionsO*NET
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Get approval1
Hire and train employees
+Run a hiring batch for two full-time sorters and one relief driver: post the job, shortlist applicants with…
Hire and train employees
+Run a hiring batch for two full-time sorters and one relief driver: post the job, shortlist applicants with required clearances, schedule practical assessments next Tuesday, and prepare a three-day induction and on-the-job training plan for their first week.
The tools that do the workPersonnel managementjob descriptionsO*NET
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Convincing1
Resolve customer complaints
+Take ownership of the customer complaint from 12 July about lost parcel 9HX234: gather tracking and handling…
Resolve customer complaints
+Take ownership of the customer complaint from 12 July about lost parcel 9HX234: gather tracking and handling logs, contact the customer with an apology and proposed resolution options, and escalate to claims if no consent to refund within 48 hours.
The tools that do the workSAPMicrosoft Outlookjob descriptionsO*NET
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Negotiating1
Negotiate labor disputes
+Negotiate with the delivery drivers' representatives over the proposed shift pattern changes: prepare current…
Negotiate labor disputes
+Negotiate with the delivery drivers' representatives over the proposed shift pattern changes: prepare current hours and overtime spend, draft a two-week trial schedule compromise, book a meeting for Thursday 10:00, and circulate the agenda to HR and operations.
The tools that do the workPersonnel managementMicrosoft Exceljob descriptionsO*NET
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Sending & sharing1
Collect rents for post office boxes
+Collect outstanding box rents for the quarter at Central Post by running the box tenancy list, issue…
Collect rents for post office boxes
+Collect outstanding box rents for the quarter at Central Post by running the box tenancy list, issue reminders to tenants with balances, accept payments at the counter through Friday, and update each paid box tenant record with the new expiry date.
The tools that do the workFacility databaseSAPjob descriptionsO*NET
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The daily work13
Monitor employees' work schedules and attendance
+Review this week's staff rota against clock-in logs, flag any late starts or missing shifts for Maria Ruiz…
Monitor employees' work schedules and attendance
+Review this week's staff rota against clock-in logs, flag any late starts or missing shifts for Maria Ruiz and Ahmed Khan, update the attendance sheet with reasons and hours missed, and send a summary to Operations by 5pm Friday.
The tools that do the workPersonnel schedulingPersonnel managementjob descriptionssee the evidence ↗
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Select and train postmasters and managers of associate postal units.
+Select three postmasters and four associate unit managers for the south district, schedule a two-day hands-on…
Select and train postmasters and managers of associate postal units.
+Select three postmasters and four associate unit managers for the south district, schedule a two-day hands-on training at the Springfield training room next Monday and Tuesday, prepare the competency checklist and evaluation forms, and confirm their travel and lodging by Friday.
The tools that do the workPersonnel managementO*NET
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Inform the public of available services, and of postal laws and regulations.
+Draft a short public notice describing available delivery, PO box, and passport services, include the key…
Inform the public of available services, and of postal laws and regulations.
+Draft a short public notice describing available delivery, PO box, and passport services, include the key postal regulations about prohibited items and refunds, produce a one-page printable flyer and an email to send to the district subscriber list by Wednesday, and post the flyer at all retail counters by Friday.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET
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Issue and cash money orders.
+Prepare the money order window procedures, load the daily cash log template, train front-desk clerks on…
Issue and cash money orders.
+Prepare the money order window procedures, load the daily cash log template, train front-desk clerks on issuance and cashing steps including ID checks and void handling, and circulate the revised till reconciliation checklist to all stations before the next business day.
The tools that do the workMicrosoft ExcelPersonnel managementO*NET
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Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
+Request bids from three approved suppliers for office supplies and vehicle parts, compile the bid comparisons…
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
+Request bids from three approved suppliers for office supplies and vehicle parts, compile the bid comparisons with total cost and delivery lead times, prepare the requisition package compliant with federal purchase limits, and forward it to procurement for approval by Thursday.
The tools that do the workeBuySAPO*NET
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Plan operational, administrative, or management services
+Develop the operational plan for next quarter covering staffing levels, peak delivery schedules, maintenance…
Plan operational, administrative, or management services
+Develop the operational plan for next quarter covering staffing levels, peak delivery schedules, maintenance windows, and customer service targets, include cost estimates and a risk mitigation section, and present the plan to the station manager and regional director next Tuesday.
The tools that do the workMicrosoft ExcelMicrosoft PowerPointjob descriptions
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Establish letter carrier routes
+Survey current delivery points, draft new route proposals balancing workload and drive time, produce route…
Establish letter carrier routes
+Survey current delivery points, draft new route proposals balancing workload and drive time, produce route sheets with stop sequences and expected delivery times, and submit the recommended routes to the routes supervisor for approval by Friday.
The tools that do the workFacility databaseWikipedia
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Enforce organization’s rules and procedures
+Enforce our delivery rules and safety procedures across the depot today: audit the shift handover logs, flag…
Enforce organization’s rules and procedures
+Enforce our delivery rules and safety procedures across the depot today: audit the shift handover logs, flag any missing signatures or late starts, issue corrective notices to the supervisors responsible, and report unresolved breaches to Oliver by 5pm.
The tools that do the workPersonnel managementFacility databaseWikipedia
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Represent the Postmaster General in the post office
+Act as the Postmaster General’s representative at the Eastgate post office tomorrow: open the branch, review…
Represent the Postmaster General in the post office
+Act as the Postmaster General’s representative at the Eastgate post office tomorrow: open the branch, review counter staffing levels against the roster, meet the borough manager about the backlog, and send a short briefing to the Postmaster by noon.
The tools that do the workPersonnel schedulingMicrosoft OutlookWikipedia
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Hire horses and riders for mail delivery (historical context)
+Recruit horses and riders for the rural mail route next month: list required mounts and rider experience,…
Hire horses and riders for mail delivery (historical context)
+Recruit horses and riders for the rural mail route next month: list required mounts and rider experience, inspect stables at Ashfield, collect contracts from three suppliers, and deliver signed hire agreements to Finance by Friday.
The tools that do the workeBuyWikipedia
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Direct or coordinate postal operations
+Coordinate postal operations for the morning dispatch: confirm vehicle loads match the delivery manifests,…
Direct or coordinate postal operations
+Coordinate postal operations for the morning dispatch: confirm vehicle loads match the delivery manifests, reassign crews where traffic delays threaten SLA breaches, and phone the sorting centre manager if any route falls more than 20 minutes behind.
The tools that do the workCollection Point Management System CPMSPersonnel schedulingjob descriptionssee the evidence ↗
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Organize and supervise mail processing activities
+Supervise the mail processing line this shift: observe parcel sorting accuracy for one hour, record error…
Organize and supervise mail processing activities
+Supervise the mail processing line this shift: observe parcel sorting accuracy for one hour, record error rates, remove any poorly trained temporary staff for retraining, and submit the shift performance note to Helen before handover.
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Evaluate employee performance
+Evaluate employee performance for the quarter: review attendance, delivery accuracy and customer complaints…
Evaluate employee performance
+Evaluate employee performance for the quarter: review attendance, delivery accuracy and customer complaints for each driver, score them on the appraisal form, and prepare promotion or improvement recommendations for HR by Wednesday.
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Says who?
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The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses