What it pays
Government survey numbers — not estimates, not ads.
Half of all General and Operations Managers in the U.S. earn more than $105,770 a year — the middle 80% land between $50,090 and $253,390. About 3.5 million people in the U.S. do this work. Figures are for the U.S. occupation group “General and Operations Managers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$105,770typical pay / year
3.5 millionpeople in this work
$253,390+top 10% earn
₹6.1 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Analysing5
Develop operational policies and procedures
+Draft a clear set of operational policies and step-by-step procedures for facilities, incident response, and…
Develop operational policies and procedures
+Draft a clear set of operational policies and step-by-step procedures for facilities, incident response, and records handling, circulate the draft to Lisa in Legal and Marcus the operations lead for input, then finalise by Friday.
The tools that do the workAtlassian Confluencejob descriptionsO*NETWikipedia
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Direct daily activities of departments
+Create the week‑by‑week daily activity roster and priority checklist for Logistics, Maintenance and Security,…
Direct daily activities of departments
+Create the week‑by‑week daily activity roster and priority checklist for Logistics, Maintenance and Security, send it to department heads and ask for objections by Tuesday midday, then publish the approved schedule.
The tools that do the workAtlassian JIRAjob descriptionsO*NET
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Supervise subordinate officers and personnel
+Prepare a supervisory briefing packet with current duty rosters, incident log summaries and individual…
Supervise subordinate officers and personnel
+Prepare a supervisory briefing packet with current duty rosters, incident log summaries and individual development notes, meet each subordinate officer this week to review performance and sign off on agreed actions.
The tools that do the workAtlassian ConfluenceAtlassian JIRAESCOWikipedia
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Evaluate operational performance
+Assemble the last quarter's operational metrics, identify three underperforming KPIs with root causes, draft…
Evaluate operational performance
+Assemble the last quarter's operational metrics, identify three underperforming KPIs with root causes, draft corrective actions with owners and deadlines, then present the plan at Monday's leadership meeting.
The tools that do the workGoogle Analyticsjob descriptionsWikipedia
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Manage compliance with regulations
+Compile a compliance checklist mapping current procedures to regulatory clauses, flag three non‑conformances,…
Manage compliance with regulations
+Compile a compliance checklist mapping current procedures to regulatory clauses, flag three non‑conformances, assign remediation owners and target dates, and send the report to Compliance Director Ana by Thursday.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Learning1
Supervise staff recruitment and training
+Draft the open positions, required competencies and a four‑week training plan for new recruits, circulate to…
Supervise staff recruitment and training
+Draft the open positions, required competencies and a four‑week training plan for new recruits, circulate to HR and the training officer for sign‑off, then schedule the intake and orientation sessions for next month.
The tools that do the workAtlassian JIRAjob descriptionsO*NET
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The daily work22
Analyze financial and performance data
+Analyse the quarter-to-date financials and performance metrics, reconcile variances against the annual plan,…
Analyze financial and performance data
+Analyse the quarter-to-date financials and performance metrics, reconcile variances against the annual plan, flag any units missing targets, and produce a one-page summary for the executive weekly briefing by Wednesday noon.
The tools that do the workApache Hadoopjob descriptionsO*NET
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Manage budgets and forecasts
+Update the rolling budget and forecast with actual spend to date, run sensitivity scenarios for the next two…
Manage budgets and forecasts
+Update the rolling budget and forecast with actual spend to date, run sensitivity scenarios for the next two quarters showing staffing and contingency impacts, and send the revised forecast with assumptions to the finance director by Friday close.
The tools that do the workApache Hadoopjob descriptionsO*NET
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Manage resource planning and procurement
+Review upcoming procurement needs across operations, map available headcount and equipment, create a…
Manage resource planning and procurement
+Review upcoming procurement needs across operations, map available headcount and equipment, create a prioritized resource plan with estimated costs and delivery dates, and circulate it to procurement and the heads of ops by Tuesday morning.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Communicate with stakeholders
+Draft a stakeholder update summarising programme status, risks that affect public safety, decisions needed…
Communicate with stakeholders
+Draft a stakeholder update summarising programme status, risks that affect public safety, decisions needed from the board, and the proposed communication timeline, then send it to the communications lead and the chair by Thursday lunchtime.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Lead cross-departmental teams
+Convene the cross-department task force, set an agenda focused on delivery bottlenecks and staff allocations,…
Lead cross-departmental teams
+Convene the cross-department task force, set an agenda focused on delivery bottlenecks and staff allocations, capture action owners with deadlines, and publish the minutes and action register to all department heads within 24 hours of the meeting.
The tools that do the workAtlassian JIRAAtlassian Confluencejob descriptionsWikipedia
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Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Audit current supplier performance against SLAs and budget, identify underperforming vendors and cost…
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Audit current supplier performance against SLAs and budget, identify underperforming vendors and cost overruns, draft corrective actions including timescales and contract implications, and send the report to procurement and legal by next Monday.
The tools that do the workApache HadoopO*NET
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Plan organizational operations
+Draft the next quarter's operational plan that balances public safety resource allocation, administrative…
Plan organizational operations
+Draft the next quarter's operational plan that balances public safety resource allocation, administrative workflows, staffing shifts and budget limits, circulate to the directors for comment by Wednesday, and attach the latest incident and staffing reports for review.
The tools that do the workAtlassian Confluencejob descriptions
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Oversee process optimization
+Map current end-to-end processes, identify the top three bottlenecks that raise response times or costs,…
Oversee process optimization
+Map current end-to-end processes, identify the top three bottlenecks that raise response times or costs, propose measurable fixes with owners and two-week pilots, and publish the improvement list to operations and HR by next Monday.
The tools that do the workAtlassian JIRAjob descriptions
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Formulate strategic and operational goals
+Set the organisation's strategic goals for the year: three operational priorities, five measurable outcomes,…
Formulate strategic and operational goals
+Set the organisation's strategic goals for the year: three operational priorities, five measurable outcomes, and the senior leads responsible; produce a one-page brief for the executive meeting on Friday and include risk and resource implications.
The tools that do the workAtlassian Confluencejob descriptions
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Implement data-driven decision making
+Build a dashboard that combines incident metrics, staff availability and budget burn so weekly decisions show…
Implement data-driven decision making
+Build a dashboard that combines incident metrics, staff availability and budget burn so weekly decisions show the top three actions supported by data; validate the data sources, then present the first draft at Wednesday's leadership huddle.
The tools that do the workGoogle Analyticsjob descriptions
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Evaluate the effectiveness of ongoing operations
+Run the monthly operations review: pull last 30 days' KPIs, compare against targets, flag any unit…
Evaluate the effectiveness of ongoing operations
+Run the monthly operations review: pull last 30 days' KPIs, compare against targets, flag any unit underperforming with root-cause notes and corrective actions, then send the concise evaluation to the command team by Friday noon.
The tools that do the workAtlassian JIRAWikipedia
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Implement directives from higher command levels
+Translate the new headquarters directive into department-level actions, assign responsibilities and…
Implement directives from higher command levels
+Translate the new headquarters directive into department-level actions, assign responsibilities and deadlines, update the organisation chart and SOP list, and issue the implementation memo to all staff by close of business Tuesday.
The tools that do the workAtlassian ConfluenceWikipedia
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Maintain discipline and morale within units
+Hold a divisional briefing with all unit commanders this Thursday at 0900, review three recent misconduct…
Maintain discipline and morale within units
+Hold a divisional briefing with all unit commanders this Thursday at 0900, review three recent misconduct cases, set clear corrective steps and timelines, assign follow-up checks to the company sergeants within seven days, and publish a morale action plan by Friday.
The tools that do the workAtlassian ConfluenceAtlassian JIRAWikipedia
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Command large divisions of the army
+Issue an operational order for the three brigade commanders by 1800 today: confirm force dispositions,…
Command large divisions of the army
+Issue an operational order for the three brigade commanders by 1800 today: confirm force dispositions, designate reserve movements, require daily situation reports at 0700, and schedule a combined staff rehearsal for Saturday to test communications.
The tools that do the workAtlassian ConfluenceESCO
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Perform management duties
+Prepare the weekly management packet for the executive team by Wednesday noon: include headcount changes,…
Perform management duties
+Prepare the weekly management packet for the executive team by Wednesday noon: include headcount changes, budget variances, key performance indicators, and two proposed staffing adjustments with recommended implementation dates.
The tools that do the workGoogle AnalyticsAtlassian ConfluenceESCO
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Develop policies for general defence
+Draft a policy paper on general defence priorities and risk tolerances for cabinet review by next Tuesday,…
Develop policies for general defence
+Draft a policy paper on general defence priorities and risk tolerances for cabinet review by next Tuesday, justify recommendations with recent incident summaries, propose three procurement priorities, and circulate the draft to the legal adviser and procurement lead two days before submission.
The tools that do the workAtlassian ConfluenceESCO
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Ensure the nation's safety
+Compile a national safety status brief for the minister by Friday 1700: summarise current threats, readiness…
Ensure the nation's safety
+Compile a national safety status brief for the minister by Friday 1700: summarise current threats, readiness levels across regions, critical infrastructure vulnerabilities, and three urgent actions with owners and deadlines.
The tools that do the workAtlassian ConfluenceESCO
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Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Manage inbound and outbound goods for the Westbridge production line this week: confirm carrier arrivals,…
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Manage inbound and outbound goods for the Westbridge production line this week: confirm carrier arrivals, reassign incoming batches to the correct cell if delays appear, release completed runs to distribution, and flag any safety or quality holds to operations by end of day Friday.
The tools that do the workAtlassian JIRAO*NET
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Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Cover the sales floor at the Brookside store on Saturday morning: greet customers, check high-turn items for…
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Cover the sales floor at the Brookside store on Saturday morning: greet customers, check high-turn items for low stock, restock the front aisle with the new frozen goods delivery, and record any recurring customer complaints for the Monday staff meeting.
The tools that do the workApple macOSO*NET
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Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
+Start the site sustainability push across three plants: install central recycling bins, schedule monthly…
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
+Start the site sustainability push across three plants: install central recycling bins, schedule monthly waste audits, assign a sustainability lead at each site, and publish a one-page guidance note on accepted materials before the 15th of next month.
The tools that do the workAtlassian ConfluenceO*NET
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Plan store layouts or design displays.
+Redesign the store layout for high-margin lines in Store 12: map current footfall, move seasonal displays to…
Plan store layouts or design displays.
+Redesign the store layout for high-margin lines in Store 12: map current footfall, move seasonal displays to the front-left, shrink the back stock area by one bay, and issue a three-week remodel schedule that keeps safety exits clear.
The tools that do the workAutodesk AutoCADO*NET
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Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Assess sites for a new distribution hub: visit the Riverside plot, verify road access and utility capacity,…
Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Assess sites for a new distribution hub: visit the Riverside plot, verify road access and utility capacity, estimate renovation costs for the existing warehouse, and brief the board with a recommended go/no-go and budget by next Wednesday.
The tools that do the workGoogle AnalyticsO*NET
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses