What it pays
Government survey numbers — not estimates, not ads.
Half of all Office Clerks, General in the U.S. earn more than $45,010 a year — the middle 80% land between $30,310 and $64,680. About 2.5 million people in the U.S. do this work. Figures are for the U.S. occupation group “Office Clerks, General”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$45,010typical pay / year
2.5 millionpeople in this work
$64,680+top 10% earn
₹2.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Keeping the record4
Make copies and prepare faxes
+Make 25 black-and-white copies of the client intake forms, collate them in sets with a cover page for Maria…
Make copies and prepare faxes
+Make 25 black-and-white copies of the client intake forms, collate them in sets with a cover page for Maria in HR, then prepare and transmit two faxes to Dr. Patel's office and to Central Receivables with confirmation receipts attached before 4:30 PM.
The tools that do the workMicrosoft OfficeESCOjob descriptionsO*NET
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Maintain and update filing systems
+Review the active client folder, alphabetize new intake papers, update the index spreadsheet so file…
Maintain and update filing systems
+Review the active client folder, alphabetize new intake papers, update the index spreadsheet so file locations and retention dates match the policy, and move outdated paper files to the locked archive shelf labeled 2023–2024.
The tools that do the workMicrosoft ExcelMicrosoft Officejob descriptionsO*NET
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Assist with bookkeeping and basic accounting
+Post the week’s invoice totals into the ledger, reconcile payments against deposit slips, flag any unpaid…
Assist with bookkeeping and basic accounting
+Post the week’s invoice totals into the ledger, reconcile payments against deposit slips, flag any unpaid invoices over 30 days for supervisor review, and prepare the batch of checks for deposit on Friday.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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Schedule appointments and maintain calendars
+Check Tina's calendar for openings, schedule a 30-minute client call with Javier next Wednesday at 2:00 PM…
Schedule appointments and maintain calendars
+Check Tina's calendar for openings, schedule a 30-minute client call with Javier next Wednesday at 2:00 PM avoiding travel blocks, add the meeting location and agenda, and send an invite to Javier and Tina with a reminder 24 hours before.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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Sending & sharing1
Deliver messages and run errands.
+Deliver the confidential personnel package to Payroll on the second floor, pick up the office supplies from…
Deliver messages and run errands.
+Deliver the confidential personnel package to Payroll on the second floor, pick up the office supplies from Supply Room B, and return with the signed delivery confirmation and receipt to Reception before noon.
The tools that do the workMicrosoft Officejob descriptionsO*NET
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Convincing1
Communicate with customers, employees, and others
+Respond to the three customer emails in the inbox with account updates and next steps, forward the payroll…
Communicate with customers, employees, and others
+Respond to the three customer emails in the inbox with account updates and next steps, forward the payroll question to Lisa with my note, and call vendor Hargrove to confirm the delivery date, logging each action in the communications log.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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The daily work14
Communicate with customers
+Reply to each customer who emailed about their account balance this week with a clear statement of what they…
Communicate with customers
+Reply to each customer who emailed about their account balance this week with a clear statement of what they owe, the date payment is due, at least two payment options, and invite them to call Sarah in billing if they need a payment plan, sending by close of business Thursday.
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Implement instructions
+Carry out the step-by-step instructions from manager Jason to update the vendor contact list: add three new…
Implement instructions
+Carry out the step-by-step instructions from manager Jason to update the vendor contact list: add three new suppliers, correct invoice addresses, mark preferred vendors, and save the updated master so it replaces the old file before 5pm today.
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Manage correspondence and emails
+Organise the inbox, flag all customer emails needing action, draft replies using the template for overdue…
Manage correspondence and emails
+Organise the inbox, flag all customer emails needing action, draft replies using the template for overdue responses, move resolved threads to the archive folder, and report any routing mistakes to Priya by Wednesday midday.
The tools that do the workMicrosoft Outlookjob descriptions
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Prepare invoices and bills
+Generate invoices for April services, apply the agreed rates on each client sheet, attach the signed terms,…
Prepare invoices and bills
+Generate invoices for April services, apply the agreed rates on each client sheet, attach the signed terms, mark invoices as sent, and notify accounts receivable and the client list by end of day Friday.
The tools that do the workIntuit QuickBooksjob descriptions
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Sort and distribute mail
+Sort the incoming mail tray into invoices, contracts and staff correspondence, place the invoice pile for…
Sort and distribute mail
+Sort the incoming mail tray into invoices, contracts and staff correspondence, place the invoice pile for Finance, the contracts for Legal, and staff items on each desk, note any urgent items, and scan receipts into the shared drive by noon.
The tools that do the workMicrosoft OfficeMicrosoft Outlookjob descriptions
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Manage the paperwork of insurance agreements
+Gather all insurance agreements received this month, check each for client name, policy number and effective…
Manage the paperwork of insurance agreements
+Gather all insurance agreements received this month, check each for client name, policy number and effective date, flag missing signatures, scan complete agreements into the contract folder, and notify the broker list of any discrepancies by Thursday.
The tools that do the workAdobe AcrobatESCO
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Office software
+Update the shared procedure document with this quarter’s software access list, remove departed staff, confirm…
Office software
+Update the shared procedure document with this quarter’s software access list, remove departed staff, confirm permissions for reception and finance, and circulate the revised checklist to the team for sign-off by close of business Monday.
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Electronic communication
+Draft a brief to the team outlining email etiquette, response times and escalation paths, post it to the…
Electronic communication
+Draft a brief to the team outlining email etiquette, response times and escalation paths, post it to the staff communications channel, and send a copy to the customer service roster with a reminder to follow the rules starting Tuesday.
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Inventory and order materials, supplies, and services.
+Review last quarter's supply ledger, compare it to the storeroom counts, create a one‑page reorder list…
Inventory and order materials, supplies, and services.
+Review last quarter's supply ledger, compare it to the storeroom counts, create a one‑page reorder list prioritising ink, paper, and replacement toner for Friday delivery, then place orders with the vendors listed on the campus approved supplier sheet.
The tools that do the workMicrosoft ExcelMicrosoft OutlookO*NET
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Monitor and direct the work of lower-level clerks.
+Walk the front desk workflow this morning, note which clerks missed filing or response targets, assign each…
Monitor and direct the work of lower-level clerks.
+Walk the front desk workflow this morning, note which clerks missed filing or response targets, assign each lower‑level clerk two concrete tasks with deadlines for noon Thursday, and send the short follow‑up to Maria in HR copying Tom for compliance.
The tools that do the workMicrosoft OutlookMicrosoft ExcelO*NET
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Prepare meeting agendas, attend meetings, and record and transcribe minutes.
+Draft the agenda for Wednesday's billing meeting with items for outstanding invoices, vendor credits, and the…
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
+Draft the agenda for Wednesday's billing meeting with items for outstanding invoices, vendor credits, and the new timekeeper process, attend the meeting, capture action items with owners and due dates, then circulate the typed minutes by end of day Wednesday.
The tools that do the workGoogle DocsMicrosoft OutlookO*NET
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Count, weigh, measure, or organize materials.
+Count and organise today’s incoming paper shipment, record quantities and weights on the inventory sheet,…
Count, weigh, measure, or organize materials.
+Count and organise today’s incoming paper shipment, record quantities and weights on the inventory sheet, label pallets for storage locations A3 and B1, and flag any damaged boxes to the warehouse manager before lunch.
The tools that do the workMicrosoft ExcelO*NET
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Answer telephones and direct calls
+Staff the switchboard from 9 to 5, answer incoming calls with the office greeting, route accounting queries…
Answer telephones and direct calls
+Staff the switchboard from 9 to 5, answer incoming calls with the office greeting, route accounting queries to Jenna, client calls to Marcus, take detailed messages when necessary and email a daily call log to Susan at 5:15.
The tools that do the workMicrosoft Outlookjob descriptions
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Perform data entry and record keeping
+Enter yesterday’s delivery receipts and expense slips into the ledger, reconcile them against bank deposit…
Perform data entry and record keeping
+Enter yesterday’s delivery receipts and expense slips into the ledger, reconcile them against bank deposit totals, correct any misposted entries, and save the updated records to the finance folder before 3pm.
The tools that do the workIntuit QuickBooksMicrosoft Exceljob descriptions
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Says who?
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Activities this job lives in
The human activities behind the tasks — each with its honest AI ceiling.
The logs, files & records this job keeps
Shared with other careers — the same record means something different in each.
Related careers
Same family of work — each with its own tasks and prompts.
The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses