Administrative Assistant

Administrative Assistant completes the role’s practical duties here and this page includes 22 real tasks to review. The notes highlight what newcomers often overlook and how to get consistency. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

22evidenced tasks
22ready prompts
8tools of the trade
43-6011.00O*NET-SOC code
459,910hold this job (US, BLS 2025)
$76,590median pay/yr (US)
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What it pays

Government survey numbers — not estimates, not ads.

Half of all Executive Secretaries and Executive Administrative Assistants in the U.S. earn more than $76,590 a year — the middle 80% land between $50,560 and $109,850. About 459,910 people in the U.S. do this work. Figures are for the U.S. occupation group “Executive Secretaries and Executive Administrative Assistants”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$76,590typical pay / year
459,910people in this work
$109,850+top 10% earn
₹2.9 lakha year in India (family avg)
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The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Keeping the record6

Manage schedules and calendars

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Manage the executive team calendars for next two weeks: slot fixed meetings with the CEO, book focused blocks…
Manage the executive team calendars for next two weeks: slot fixed meetings with the CEO, book focused blocks for Sarah and Miguel, reconcile conflicting requests, flag any travel days, and send a one‑line daily calendar summary to the managers by 8am each morning.
The tools that do the workGoogle WorkspaceESCOjob descriptionsO*NETWikipedia

Arrange travel

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Arrange travel for Priya and James for the October client visit: secure direct flights arriving October 12 by…
Arrange travel for Priya and James for the October client visit: secure direct flights arriving October 12 by midday, book a quiet business hotel near the client site, reserve airport transfers, ensure itineraries include expense codes, and email final confirmations to Priya, James and finance by end of day Thursday.
The tools that do the workGoogle WorkspaceESCOjob descriptionsWikipedia

Maintain filing systems

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Organise the department filing: review electronic project folders from the last 18 months, remove duplicate…
Organise the department filing: review electronic project folders from the last 18 months, remove duplicate drafts, apply the current confidentiality tags, create a clear folder index document, and notify department heads when their archived files are ready for review next Wednesday.
The tools that do the workMicrosoft ExcelGoogle WorkspaceESCOjob descriptionsWikipedia

Prepare correspondence and reports

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Draft the monthly executive correspondence and the three‑page status report: pull last month’s metrics, write…
Draft the monthly executive correspondence and the three‑page status report: pull last month’s metrics, write a concise one‑page update for the board, prepare two supporting appendices, and send the packet to the CEO and legal for review by Monday noon.
The tools that do the workGoogle Docsjob descriptionsO*NETWikipedia

Gather and compile data for reports

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Gather and compile Q2 data for the operations report: collect headcount, vendor spend, and project milestones…
Gather and compile Q2 data for the operations report: collect headcount, vendor spend, and project milestones from the five team leads, consolidate into a single spreadsheet with verified formulas, highlight any variances over 10 percent, and circulate to the operations director by Friday 3pm.
The tools that do the workMicrosoft ExcelO*NETWikipedia

Organise meetings

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Organise the leadership meeting next Tuesday: confirm room and A/V, set a 90‑minute agenda, book a hybrid…
Organise the leadership meeting next Tuesday: confirm room and A/V, set a 90‑minute agenda, book a hybrid link and a tester an hour before, invite board members and project owners, and send the final agenda and pre‑reads to attendees by end of day Friday.
The tools that do the workCisco WebexGoogle WorkspaceESCOO*NET
The daily work16

File and retrieve corporate documents, records, and reports.

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Organise and index the signed corporate minutes, annual reports, and compliance certificates into the records…
Organise and index the signed corporate minutes, annual reports, and compliance certificates into the records binder, scan final pages, tag each with the retention schedule, and place originals in the locked records cabinet; tell Rajiv where to find them.
The tools that do the workAdobe AcrobatO*NET

Process payroll information.

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Compile this pay period's timesheets, verify sick and vacation codes against HR notes, calculate gross pay…
Compile this pay period's timesheets, verify sick and vacation codes against HR notes, calculate gross pay and deductions, prepare the payroll summary for Fiona's approval, and flag any anomalies for the finance manager before Friday payroll run.
The tools that do the workMicrosoft ExcelIntuit QuickBooksO*NET

Interpret administrative and operating policies and procedures for employees.

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Review the leave, remote-work, and expense policies and draft a plain-English memo that explains approval…
Review the leave, remote-work, and expense policies and draft a plain-English memo that explains approval steps, who to contact, and examples of common questions, then circulate it to all staff and send a copy to HR for sign-off.
The tools that do the workGoogle DocsO*NET

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

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Map the current invoice routing, meeting room booking and weekly reporting steps, note bottlenecks and…
Map the current invoice routing, meeting room booking and weekly reporting steps, note bottlenecks and duplicated tasks, propose three changes to reduce handoffs and cost, and schedule a 30-minute review with Amelia and the finance lead.
The tools that do the workMicrosoft ExcelO*NET

Order office supplies

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Replenish paper, toner and pantry staples to agreed vendor minimums, compare two supplier quotes for…
Replenish paper, toner and pantry staples to agreed vendor minimums, compare two supplier quotes for next-month delivery, place the order using the company account, and email procurement and the office manager with the delivery ETA.
The tools that do the workIntuit QuickBooksjob descriptions

Handle incoming and outgoing communications

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Triage yesterday's voicemail and inbox, prioritise messages for the CEO, draft responses to routine vendor…
Triage yesterday's voicemail and inbox, prioritise messages for the CEO, draft responses to routine vendor queries, forward legal and HR items to the correct leads, and log all outgoing communications in the correspondence register.
The tools that do the workGoogle WorkspaceWikipedia

Manage confidential information

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Collect the personnel files marked confidential, confirm each has the signed NDA and redaction page, store…
Collect the personnel files marked confidential, confirm each has the signed NDA and redaction page, store encrypted copies in the secure records folder, tell Raj in HR and Emily the legal manager which files moved and why by end of day Friday.
The tools that do the workGoogle WorkspaceWikipedia

Prioritize and manage multiple tasks

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List every open request, estimate time for each, flag the three that block the executive team, assign owners…
List every open request, estimate time for each, flag the three that block the executive team, assign owners and realistic deadlines, then send the prioritised task list to Maria and Tom with a morning follow-up scheduled for Wednesday.
The tools that do the workMicrosoft ExcelWikipedia

Train staff members

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Create a one-hour induction covering document handling, confidentiality rules and our escalation steps, book…
Create a one-hour induction covering document handling, confidentiality rules and our escalation steps, book the training room for Tuesday at 10am, invite the five new hires, and send the trainer script and handouts to Sophie by Friday morning.
The tools that do the workGoogle DocsESCO

Communicate in other languages

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Translate the client welcome email into Spanish and French, proofread both versions for tone and…
Translate the client welcome email into Spanish and French, proofread both versions for tone and confidentiality phrasing, then send each to the appropriate account manager—Alejandro and Claire—asking them to approve by close of business Thursday.
The tools that do the workGoogle WorkspaceESCO

Answer phone calls and emails

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Answer the line and triage voicemail and email enquiries for the executive team, take clear messages with…
Answer the line and triage voicemail and email enquiries for the executive team, take clear messages with caller name, company, requested action and urgency, forward high-priority items to Priya and flag confidential ones to Marcus before noon.
The tools that do the workCisco Webexjob descriptionsO*NET

Handle incoming and outgoing mail

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Sort incoming postal and courier deliveries, log each package with sender, recipient and received time, scan…
Sort incoming postal and courier deliveries, log each package with sender, recipient and received time, scan any confidential documents, deliver urgent parcels to Finance and circulate a daily outbound mail pick-up list to reception by 4pm.
The tools that do the workApple macOSjob descriptionsO*NET

Coordinate with other departments

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Set up a cross-department check-in: list outstanding requests for Facilities, IT and Legal, propose two…
Set up a cross-department check-in: list outstanding requests for Facilities, IT and Legal, propose two meeting times next week, invite the department leads, and attach the consolidated request tracker so decisions and owners are clear.
The tools that do the workGoogle WorkspaceO*NETWikipedia

Draft and edit documents

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Draft the board briefing and edit the travel expense policy: use plain corporate tone, check dates, numbers…
Draft the board briefing and edit the travel expense policy: use plain corporate tone, check dates, numbers and attachments, circulate to Sarah for legal review and return a final clean PDF by Wednesday morning.
The tools that do the workGoogle DocsAdobe Acrobatjob descriptionsWikipedia

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

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Order office and pantry supplies to restock until month end, update the records management spreadsheet with…
Order office and pantry supplies to restock until month end, update the records management spreadsheet with reorder dates and invoice numbers, and post summary of spending to Accounts so petty cash can be reconciled on Friday.
The tools that do the workMicrosoft ExcelO*NET

Greet visitors and determine whether they should be given access to specific individuals.

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Welcome visitors at reception, verify their appointment against the calendar, check photo ID and…
Welcome visitors at reception, verify their appointment against the calendar, check photo ID and confidentiality status, notify the scheduled manager and log the visit with time and host permission before granting access.
The tools that do the workMicrosoft AccessO*NET

Says who?

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Activities this job lives in

The human activities behind the tasks — each with its honest AI ceiling.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses