What it pays
Government survey numbers — not estimates, not ads.
In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Keeping the record4
Provide technical information to customers
+Answer Rajiv's email with clear technical specs for the ECU retrofit, list supported vehicle makes, power and…
Provide technical information to customers
+Answer Rajiv's email with clear technical specs for the ECU retrofit, list supported vehicle makes, power and CAN bus requirements, expected lead time and installation labor hours, and attach the spec sheet before end of day Thursday.
The tools that do the workAutodesk AutoCADjob descriptionsO*NETWikipedia
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Customize product demonstrations based on customer needs
+Build a tailored demo for Mark at Riverside Garage that shows the live diagnostic workflow for a 2015 diesel…
Customize product demonstrations based on customer needs
+Build a tailored demo for Mark at Riverside Garage that shows the live diagnostic workflow for a 2015 diesel van, include measured torque curves, fault-code repro, and a pricing slide for 12 and 36-month service packages for next Tuesday's meeting.
The tools that do the workDassault Systemes SolidWorksESCOjob descriptionsO*NET
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Collaborate with sales teams to develop solutions
+Draft a solution brief for the sales team outlining a bundled offer: retrofit kit, onsite install, and…
Collaborate with sales teams to develop solutions
+Draft a solution brief for the sales team outlining a bundled offer: retrofit kit, onsite install, and quarterly calibration, list margin targets, required inventory, and one recommended pilot customer in Q3 for approval at Wednesday's pipeline review.
The tools that do the workAtlassian JIRAjob descriptionsO*NET
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Demonstrate products to prospective clients
+Run the forty-five minute hands-on demo for Collins Auto, focus on live fault insertion and recovery, explain…
Demonstrate products to prospective clients
+Run the forty-five minute hands-on demo for Collins Auto, focus on live fault insertion and recovery, explain how our tool reduces workshop downtime by hours per job, and collect a decision date from the fleet manager before you leave.
The tools that do the workC++job descriptionsO*NET
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The daily work22
Maintain sales forecasting reports.
+Update the weekly sales forecast spreadsheet with closed deals and pipeline changes from this week, reconcile…
Maintain sales forecasting reports.
+Update the weekly sales forecast spreadsheet with closed deals and pipeline changes from this week, reconcile it against last month's actuals, flag any accounts missing manager notes, and circulate the refreshed forecast to Jordan and Maria by Wednesday morning.
The tools that do the workApache HadoopO*NET
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Provide information needed for the development of custom-made machinery.
+Compile required machine specs, expected throughput, environmental constraints, and target budget from our…
Provide information needed for the development of custom-made machinery.
+Compile required machine specs, expected throughput, environmental constraints, and target budget from our pilot shop, attach current vehicle service layouts, and send the package to R&D and fabrication by Friday so they can start CAD design reviews.
The tools that do the workAutodesk AutoCADO*NET
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Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
+Log this week's customer calls, supplier invoices, order acknowledgements and credit notes into the account…
Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
+Log this week's customer calls, supplier invoices, order acknowledgements and credit notes into the account ledger, generate the activity report for Procurement and Finance, and file supporting PDFs under each account folder before close of business Friday.
The tools that do the workApache CassandraO*NET
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Research and identify potential customers for products or services.
+Build a list of 25 target prospects in the regional auto parts and repair chain space with contact names,…
Research and identify potential customers for products or services.
+Build a list of 25 target prospects in the regional auto parts and repair chain space with contact names, decision-maker role, recent spend signals, and a recommended intro message, then hand it to Sam for outreach on Monday.
The tools that do the workApache HadoopO*NET
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Secure and renew orders and arrange delivery.
+Confirm quantities, firm pricing and delivery dates for order 4721, secure customer signature on the renewal,…
Secure and renew orders and arrange delivery.
+Confirm quantities, firm pricing and delivery dates for order 4721, secure customer signature on the renewal, schedule pickup with logistics for next Tuesday, and email the confirmed delivery plan to Claire and the warehouse.
The tools that do the workDockerO*NET
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Train team members in the customer applications of technologies.
+Prepare a one-hour training deck showing real shop use cases, diagnostic checklists, and ROI examples for our…
Train team members in the customer applications of technologies.
+Prepare a one-hour training deck showing real shop use cases, diagnostic checklists, and ROI examples for our technicians, schedule the session with the team for Thursday at 10am, and share the slides and exercises afterwards.
The tools that do the workC++O*NET
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Arrange for demonstrations or trial installations of equipment.
+Schedule demo installations of the hydraulic lift and diagnostic scanner at Precision Auto Repair next…
Arrange for demonstrations or trial installations of equipment.
+Schedule demo installations of the hydraulic lift and diagnostic scanner at Precision Auto Repair next Tuesday and Riverdale Garage on Thursday, confirm access to their bays, bring fuel system adapters and two technicians, and send calendars to Sarah in procurement and Tom the shop manager.
The tools that do the workAutodesk AutoCADO*NET
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Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
+Provide end-user and workshop staff with operating guidance for the new engine analyzer: compile the…
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
+Provide end-user and workshop staff with operating guidance for the new engine analyzer: compile the quickstart checklist, arrange a one-hour hands-on session for mechanics on Friday, and circulate an illustrated maintenance guide to Jenna in service and Mark the foreman.
The tools that do the workAtlassian JIRAO*NET
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Diagnose problems with installed equipment.
+Diagnose the intermittent power fault on the roadside charger at Oak Fleet: run the onsite electrical test,…
Diagnose problems with installed equipment.
+Diagnose the intermittent power fault on the roadside charger at Oak Fleet: run the onsite electrical test, log error codes, swap the control module with the spare, and email a fault report with photos and next steps to Luis in field service by end of day.
The tools that do the workDockerO*NET
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Report to supervisors about prospective firms' credit ratings.
+Prepare a credit-risk brief for prospective buyer Metro Transport: pull their latest financial statements,…
Report to supervisors about prospective firms' credit ratings.
+Prepare a credit-risk brief for prospective buyer Metro Transport: pull their latest financial statements, score payment history, note vendor references, and send a two-page recommendation to Rachel the regional manager and Pete in credit by Wednesday morning.
The tools that do the workApache CassandraO*NET
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Assess technical requirements at client sites
+Survey the service bay at Northside Logistics to confirm power, ceiling height, and crane capacity, sketch…
Assess technical requirements at client sites
+Survey the service bay at Northside Logistics to confirm power, ceiling height, and crane capacity, sketch required mounting points for the compressor, photograph clearances, and email measurements and a feasibility note to Carl the operations lead before Friday.
The tools that do the workDassault Systemes SolidWorksjob descriptions
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Build and maintain customer relationships
+Rekindle the relationship with Allied Fleet by sending a tailored service value recap, propose a quarterly…
Build and maintain customer relationships
+Rekindle the relationship with Allied Fleet by sending a tailored service value recap, propose a quarterly review meeting next month, note recent vehicle uptime gains, and ask Hannah the fleet manager for two available dates.
The tools that do the workAmazon Web Services AWSjob descriptions
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Maximize sales for the employer
+Drive sales growth by qualifying the three biggest fleet prospects this quarter, propose tailored…
Maximize sales for the employer
+Drive sales growth by qualifying the three biggest fleet prospects this quarter, propose tailored service-and-parts packages with margin targets, schedule pilot installs with engineering and finance, and close or agree a next-step by Friday.
The tools that do the workAmazon Web Services AWSWikipedia
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Advise customers on technical and procurement matters
+Advise the procurement and workshop managers at Central Garage by reviewing their current parts list,…
Advise customers on technical and procurement matters
+Advise the procurement and workshop managers at Central Garage by reviewing their current parts list, recommend two cost-saving technical substitutions with lifecycle cost comparisons, and email the recommendation with procurement timelines by Wednesday.
The tools that do the workAutodesk AutoCADWikipedia
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Take care of business to business contact
+Nurture the top ten B2B contacts by sending personalised service reviews, propose quarterly business reviews…
Take care of business to business contact
+Nurture the top ten B2B contacts by sending personalised service reviews, propose quarterly business reviews to discuss upsell opportunities, and book meetings with the decision makers for next month while updating the CRM notes.
The tools that do the workAtlassian JIRAESCO
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Assume responsibility for complex repairs and maintenance process
+Take ownership of the complex engine overhaul at Riverside Fleet: confirm parts availability, assign the…
Assume responsibility for complex repairs and maintenance process
+Take ownership of the complex engine overhaul at Riverside Fleet: confirm parts availability, assign the specialised technicians, set the repair milestones and contingency budget, and report status to operations daily until completion.
The tools that do the workDassault Systemes SolidWorksESCO
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Translate technical features into business value
+Translate the product's technical features into clear business benefits for AutoServ Fleet; create a one-page…
Translate technical features into business value
+Translate the product's technical features into clear business benefits for AutoServ Fleet; create a one-page briefing that ties each feature to reduced downtime, lower parts spend, or faster turnaround with concrete numbers and a recommended pilot scope by Friday.
The tools that do the workAutodesk AutoCADjob descriptions
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Gather customer feedback for product improvement
+Collect structured feedback from the last ten AutoServ trial customers about fit, missing features, and…
Gather customer feedback for product improvement
+Collect structured feedback from the last ten AutoServ trial customers about fit, missing features, and operating pain points, consolidate verbatim quotes and prioritise three product changes with estimated business impact for engineering by Wednesday.
The tools that do the workAtlassian JIRAjob descriptions
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Design tailored technical solutions for clients
+Design a tailored solution for Superior Trucks that maps their bay layout, diagnostic workflow, and parts…
Design tailored technical solutions for clients
+Design a tailored solution for Superior Trucks that maps their bay layout, diagnostic workflow, and parts budget to a recommended kit, installation steps, expected ROI over 12 months, and a timeline for pilot completion within six weeks.
The tools that do the workDassault Systemes SolidWorksjob descriptions
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Assist in onboarding and implementation post-sale
+Prepare an onboarding plan for Riverside Garage that lists initial configuration tasks, training sessions for…
Assist in onboarding and implementation post-sale
+Prepare an onboarding plan for Riverside Garage that lists initial configuration tasks, training sessions for technicians, milestone checks at weeks one, four and twelve, and success metrics tied to reduced job times and first-time-fix rate to hand to the implementation team.
The tools that do the workAnsiblejob descriptions
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Help potential customers compare available solutions
+Build a comparative matrix for Pacific Fleet showing our solution versus two competitors across uptime,…
Help potential customers compare available solutions
+Build a comparative matrix for Pacific Fleet showing our solution versus two competitors across uptime, integration effort, total cost of ownership over three years, and vendor support SLAs, and recommend the best fit for their mixed diesel/electric fleet by Tuesday.
The tools that do the workApache CassandraWikipedia
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Ensure solutions work successfully after purchase
+Put together a post-sale success checklist for Horizon Auto that ensures installed systems meet acceptance:…
Ensure solutions work successfully after purchase
+Put together a post-sale success checklist for Horizon Auto that ensures installed systems meet acceptance: run verification scripts, confirm parts ordering cadence, schedule quarterly review calls, and outline escalation paths if KPIs slip in the first 90 days.
The tools that do the workDockerWikipedia
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses