What it pays
Government survey numbers — not estimates, not ads.
In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Sending & sharing2
Conduct organized sightseeing tours
+Drive the group on the booked city loop at 09:00, keep to the timed stops on the itinerary, hand out bottled…
Conduct organized sightseeing tours
+Drive the group on the booked city loop at 09:00, keep to the timed stops on the itinerary, hand out bottled water and park maps, check every seatbelt and safety briefing before departure, and radio the office if delays threaten the next pickup.
The tools that do the workGlobal positioning system GPSESCOjob descriptionsO*NETWikipedia
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Describe tour points of interest
+At each landmark, deliver a three-minute engaging description that links the history, one memorable anecdote,…
Describe tour points of interest
+At each landmark, deliver a three-minute engaging description that links the history, one memorable anecdote, and a safety note, using simple language for non-native speakers and a quick map sketch so people know where to stand for photos.
The tools that do the workMicrosoft PowerPointjob descriptionsO*NET
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Move2
Take clients on outdoor guided trips
+Lead the booked outdoor trail at 10:30, set a steady group pace, provide bottled water and basic first-aid,…
Take clients on outdoor guided trips
+Lead the booked outdoor trail at 10:30, set a steady group pace, provide bottled water and basic first-aid, point out hazards and route markers, and reroute around any unsafe sections while keeping the return to the coach on time.
The tools that do the workGlobal positioning system GPSO*NETWikipedia
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Guide visitors in the language of their choice
+Run the afternoon heritage walk in Spanish for the seven Spanish-speaking guests, speaking clearly, checking…
Guide visitors in the language of their choice
+Run the afternoon heritage walk in Spanish for the seven Spanish-speaking guests, speaking clearly, checking comprehension with quick questions, adjusting anecdotes to cultural references, and noting any mobility needs for the next stop.
The tools that do the workMicrosoft WordO*NETWikipedia
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Care1
Conduct educational activities for school children
+Deliver a 45-minute interactive program for forty schoolchildren at 11:00: start with a safety briefing,…
Conduct educational activities for school children
+Deliver a 45-minute interactive program for forty schoolchildren at 11:00: start with a safety briefing, split them into small groups for hands-on activities tied to the curriculum, hand out worksheets, and debrief teachers before returning to the coach.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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The daily work17
Provide directions and other pertinent information to visitors.
+Give visitors clear directions from the hotel to the coastal trailhead, explain parking and restroom…
Provide directions and other pertinent information to visitors.
+Give visitors clear directions from the hotel to the coastal trailhead, explain parking and restroom locations, list the nearest cafés and water refill points, and answer questions in Spanish or English throughout the drive.
The tools that do the workGlobal positioning system GPSO*NET
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Select travel routes and sites to be visited based on knowledge of specific areas.
+Choose the day route that avoids the morning market congestion, includes the cliffs lookout and the heritage…
Select travel routes and sites to be visited based on knowledge of specific areas.
+Choose the day route that avoids the morning market congestion, includes the cliffs lookout and the heritage village, times arrivals to match the village opening at ten, and flag alternate stops if the coastal road is closed.
The tools that do the workGlobal positioning system GPSO*NET
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Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Secure the group at the roadside, perform primary first aid on the injured guest, call the emergency number…
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
+Secure the group at the roadside, perform primary first aid on the injured guest, call the emergency number and direct the ambulance to the westbound pullout, then calmly evacuate the bus if advised by paramedics.
The tools that do the workGlobal positioning system GPSO*NET
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Assemble and check the required supplies and equipment prior to departure.
+Collect and check the first aid kit, spare water, passenger manifests, roadside warning triangles, and…
Assemble and check the required supplies and equipment prior to departure.
+Collect and check the first aid kit, spare water, passenger manifests, roadside warning triangles, and two-way radio before leaving depot, note any missing items on the checklist and replace them immediately.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSO*NET
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Train other guides and volunteers.
+Run a two-hour session with new guides covering route briefings, customer language cues, crowd control, and…
Train other guides and volunteers.
+Run a two-hour session with new guides covering route briefings, customer language cues, crowd control, and how to pack and inspect safety kits, then ride along on a short loop for hands-on feedback.
The tools that do the workZoomO*NET
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Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Brief the group on local wildlife they may see, explain protected species and fishing restrictions, describe…
Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
+Brief the group on local wildlife they may see, explain protected species and fishing restrictions, describe safe viewing distances and how to report poaching, and hand out the printed regulations sheet.
The tools that do the workMicrosoft WordO*NET
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Speak different languages
+Introduce the group in English and Spanish, then switch to French and Mandarin for the museum tour sections,…
Speak different languages
+Introduce the group in English and Spanish, then switch to French and Mandarin for the museum tour sections, checking comprehension by asking two simple questions after each stop and noting any requests for slower pace or written translations.
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Assemble visitor supplies
+Pack each visitor bag with water bottle, sunscreen sachets, printed itinerary, emergency contact card, and…
Assemble visitor supplies
+Pack each visitor bag with water bottle, sunscreen sachets, printed itinerary, emergency contact card, and two face masks, label bags by booking name, load them into the coach bay in booking order and confirm counts against the manifest before departure.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSESCOsee the evidence ↗
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Manage health and safety standards
+Walk the coach and stops to check first aid kit, fire extinguisher, emergency exits, wheelchair ramps and…
Manage health and safety standards
+Walk the coach and stops to check first aid kit, fire extinguisher, emergency exits, wheelchair ramps and passenger seat belts, record any defects, notify operations by midday and arrange repairs or a replacement vehicle before the afternoon departure.
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Collect fees and tickets from group members.
+Collect the group fees and hand back printed tickets to each passenger on the bus, tally cash and card…
Collect fees and tickets from group members.
+Collect the group fees and hand back printed tickets to each passenger on the bus, tally cash and card payments on the manifest, reconcile totals before the last stop and report any shortfalls to office by 5pm.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSGlobal positioning system GPSO*NET
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Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+File the completed daily run sheets, type up the incident note from yesterday for the depot log, route…
Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
+File the completed daily run sheets, type up the incident note from yesterday for the depot log, route messages from head office to the guide by midday, and update the passenger register in the office folder.
The tools that do the workMicrosoft WordMicrosoft OutlookO*NET
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Solicit tour patronage and sell souvenirs.
+Stop at the visitor centre during the afternoon break, approach groups politely to offer upcoming tour dates…
Solicit tour patronage and sell souvenirs.
+Stop at the visitor centre during the afternoon break, approach groups politely to offer upcoming tour dates and the souvenir stand, process purchases, and note repeat-customer names for the weekend follow-up list.
The tools that do the workFacebookMicrosoft ExcelO*NET
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Interpret the natural heritage of an area
+Deliver the area’s natural history commentary on the road section between the waterfall and old quarry,…
Interpret the natural heritage of an area
+Deliver the area’s natural history commentary on the road section between the waterfall and old quarry, translate key points into Spanish for bilingual guests, answer questions at the lookouts, and note any wildlife sightings for the conservation report.
The tools that do the workGlobal positioning system GPSWikipedia
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Lead hiking trips
+Lead the group's hike from the trailhead to Eagle Ridge, check each hiker's kit against the safety checklist,…
Lead hiking trips
+Lead the group's hike from the trailhead to Eagle Ridge, check each hiker's kit against the safety checklist, set a comfortable pace, manage breaks, and radio back any medical issues to the depot.
The tools that do the workGlobal positioning system GPSWikipedia
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Organize and conduct fishing trips
+Organize the morning fishing trip: confirm licenses and gear, brief anglers on safety and catch limits,…
Organize and conduct fishing trips
+Organize the morning fishing trip: confirm licenses and gear, brief anglers on safety and catch limits, assign boats and launch times, then record catches and any incidents for the customer receipt.
The tools that do the workCentaur Systems Centaur Travel Business Management System TBMSWikipedia
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Global positioning
+Update the tour manifest with the vehicle's global positioning for today's city route, record midday stop…
Global positioning
+Update the tour manifest with the vehicle's global positioning for today's city route, record midday stop coordinates, passenger count, driver Jamal Khan, and note traffic detour so operations can reroute the 15:30 pickup.
The tools that do the workGlobal positioning system GPSO*NET
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Global positioning
+Record today's city loop in the driver log, update global positioning with each scheduled stop time, note…
Global positioning
+Record today's city loop in the driver log, update global positioning with each scheduled stop time, note passenger loads and a late pickup at 3:10pm, and submit the completed log to dispatch by 7pm.
The tools that do the workMicrosoft WordO*NET
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Says who?
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses