What it pays
Government survey numbers — not estimates, not ads.
Half of all Ushers, Lobby Attendants, and Ticket Takers in the U.S. earn more than $32,910 a year — the middle 80% land between $23,560 and $42,470. About 121,770 people in the U.S. do this work. Figures are for the U.S. occupation group “Ushers, Lobby Attendants, and Ticket Takers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Service and sales workers earn about ₹15,575 a month on average — around ₹1.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$32,910typical pay / year
121,770people in this work
$42,470+top 10% earn
₹1.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Care3
Assist with emergencies
+Lead the response to the medical emergency at the east foyer: secure the area, send for first aid and…
Assist with emergencies
+Lead the response to the medical emergency at the east foyer: secure the area, send for first aid and security, guide the paramedics in when they arrive, notify house management and note incident details for the report afterward.
The tools that do the workMicrosoft Windows Mobilejob descriptionsO*NET
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Greet guests warmly
+Stand at the main lobby doors and welcome arriving patrons with a smile, offer the printed program, point out…
Greet guests warmly
+Stand at the main lobby doors and welcome arriving patrons with a smile, offer the printed program, point out restrooms and concessions, and let late arrivals know where they can wait without disturbing the performance.
The tools that do the workMicrosoft Windows Mobilejob descriptionsO*NET
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Help guests find seats
+Meet the couple at row J, seat 12 who asked for aisle access, politely confirm their tickets, unfold a map of…
Help guests find seats
+Meet the couple at row J, seat 12 who asked for aisle access, politely confirm their tickets, unfold a map of the house, and escort them to their seats while holding the aisle for a clear path.
The tools that do the workTicket scanningESCOjob descriptions
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Move1
Assist visitors by showing their way in a big building
+Meet the lost visitor at the central info desk, ask their destination and mobility needs, draw them a clear…
Assist visitors by showing their way in a big building
+Meet the lost visitor at the central info desk, ask their destination and mobility needs, draw them a clear route across the concourse to the exhibition hall, and walk with them until they reach the correct door.
The tools that do the workMicrosoft Windows MobileESCOO*NET
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The daily work19
Manage inventory or sale of artist merchandise.
+Run the merchandise table tonight, record each sale and remaining stock on the sales log after every shift…
Manage inventory or sale of artist merchandise.
+Run the merchandise table tonight, record each sale and remaining stock on the sales log after every shift change, reconcile cash and card takings with receipts, and drop the sales summary with inventory variance to the manager at 11:00pm.
The tools that do the workMicrosoft ExcelO*NET
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Work with others to change advertising displays.
+Meet the marketing lead at 4pm, take down the current poster panels, hang the new artist displays in zones A,…
Work with others to change advertising displays.
+Meet the marketing lead at 4pm, take down the current poster panels, hang the new artist displays in zones A, B, and lobby, photograph each completed zone, and confirm the swap with a message to front‑of‑house and security.
The tools that do the workMicrosoft OutlookO*NET
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Page individuals wanted at the box office.
+Page the three patrons wanted at the box office by name and seat row now, leave a note at the box office if…
Page individuals wanted at the box office.
+Page the three patrons wanted at the box office by name and seat row now, leave a note at the box office if they do not respond within five minutes, and copy the box office manager on the page record.
The tools that do the workMicrosoft Windows MobileO*NET
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Schedule or manage staff, such as volunteer usher corps.
+Build the volunteer usher rota for next two weeks, assign shifts to available volunteers, note blackout dates…
Schedule or manage staff, such as volunteer usher corps.
+Build the volunteer usher rota for next two weeks, assign shifts to available volunteers, note blackout dates and training sessions, then send each volunteer their confirmed shifts and the master schedule to the front desk.
The tools that do the workMicrosoft ExcelMicrosoft OutlookO*NET
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Distribute programs or bulletins
+Distribute printed programmes to each entrance ten minutes before curtain, record how many were taken at each…
Distribute programs or bulletins
+Distribute printed programmes to each entrance ten minutes before curtain, record how many were taken at each door on the hand‑count sheet, and report any shortages to house management at intermission.
The tools that do the workMicrosoft Wordjob descriptions
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Clean facilities.
+Clean the foyer restrooms, sweep the main aisle and lobby, empty the three marked trash bins, restock paper…
Clean facilities.
+Clean the foyer restrooms, sweep the main aisle and lobby, empty the three marked trash bins, restock paper towels and soap dispensers, and report any maintenance hazards to Facilities before the 7:00pm show.
The tools that do the workMicrosoft Windows MobileO*NET
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Settle seating disputes or help solve other customer concerns.
+Calmly escort the couple to row G seat 12 after confirming their tickets, offer the aisle seat swap to…
Settle seating disputes or help solve other customer concerns.
+Calmly escort the couple to row G seat 12 after confirming their tickets, offer the aisle seat swap to satisfy both parties, note the original seat numbers, and message House Manager if the disagreement continues.
The tools that do the workTicket scanningMicrosoft Windows MobileO*NET
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Maintain order and ensure adherence to safety rules.
+Patrol the balcony and main floor every 15 minutes, enforce no-standing aisles, ask anyone blocking exits to…
Maintain order and ensure adherence to safety rules.
+Patrol the balcony and main floor every 15 minutes, enforce no-standing aisles, ask anyone blocking exits to sit, radio Security immediately if a fire lane is obstructed or if a fight breaks out.
The tools that do the workMicrosoft Windows MobileO*NET
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Search for lost articles or for parents of lost children.
+Take the lost child's description, keep them in the secure lobby waiting area, radio Front Desk with the age…
Search for lost articles or for parents of lost children.
+Take the lost child's description, keep them in the secure lobby waiting area, radio Front Desk with the age and clothing details, and start a sweep of family restrooms and exits for the parent.
The tools that do the workMicrosoft Windows MobileMicrosoft OutlookO*NET
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Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
+Staff the lower refreshment stand during intermission, ring up orders quickly, restock the soda cooler and…
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
+Staff the lower refreshment stand during intermission, ring up orders quickly, restock the soda cooler and snack trays at the two-minute warning, and take the press box order for two coffees to be delivered curbside on the break.
The tools that do the workMicrosoft ExcelMicrosoft Windows MobileO*NET
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Address guest inquiries
+Answer the guest at the main lobby who asks where the accessible restrooms and coat check are, confirm their…
Address guest inquiries
+Answer the guest at the main lobby who asks where the accessible restrooms and coat check are, confirm their seat row and any special assistance they need, and note any lost items so front of house can follow up before intermission.
The tools that do the workMicrosoft Outlookjob descriptions
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Support event staff
+Meet the stage manager at the loading dock, relay the front-of-house count and any late arrivals, volunteer…
Support event staff
+Meet the stage manager at the loading dock, relay the front-of-house count and any late arrivals, volunteer to manage the overflow queue at Door C during the scene change, and record any staffing gaps for the next shift handover.
The tools that do the workMicrosoft Wordjob descriptions
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Take on security monitoring tasks
+While on duty in Entry B, run a visible sweep for unattended bags and suspicious behaviour, report any…
Take on security monitoring tasks
+While on duty in Entry B, run a visible sweep for unattended bags and suspicious behaviour, report any security concerns to the head of security immediately with location and description, and log the incident in the shift log after resolving or handing over.
The tools that do the workMicrosoft OfficeESCO
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Monitor house for issues
+Walk the house every 20 minutes from lobby to balcony for the evening show, note any spills, blocked exits,…
Monitor house for issues
+Walk the house every 20 minutes from lobby to balcony for the evening show, note any spills, blocked exits, broken lights or guest safety issues, radio or report anything unsafe immediately and log findings after the performance.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Enforce venue policies
+Patrol the seating areas and foyer during entry and intermission, ask anyone violating the no-food or…
Enforce venue policies
+Patrol the seating areas and foyer during entry and intermission, ask anyone violating the no-food or no-photography rules to stop, escalate repeated problems to the duty manager and record the incident time and seat numbers.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Clean auditoriums or house areas
+Before doors open and after each show, sweep aisles, pick up rubbish, remove sticky residue from seats, check…
Clean auditoriums or house areas
+Before doors open and after each show, sweep aisles, pick up rubbish, remove sticky residue from seats, check aisles for tripping hazards, and report any maintenance needs so the house is ready for the next audience.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Manage crowd flow
+Station at the main aisle junctions fifteen minutes before doors and during exits, guide foot traffic toward…
Manage crowd flow
+Station at the main aisle junctions fifteen minutes before doors and during exits, guide foot traffic toward open exits, close off congested routes, coordinate with security when clusters form and update the front desk if flow slows.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Help with setup and cleanup
+Assist the stage crew with moving chairs and signage during setup, then remove and stack them after the show,…
Help with setup and cleanup
+Assist the stage crew with moving chairs and signage during setup, then remove and stack them after the show, keeping an inventory of moved items and flagging anything missing or damaged to the event supervisor.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Provide directions and information
+Stand at the lobby information point for the first hour of doors, answer questions about restrooms,…
Provide directions and information
+Stand at the lobby information point for the first hour of doors, answer questions about restrooms, accessibility seating and showtimes, hand out printed seating maps and direct latecomers to their rows calmly.
The tools that do the workMicrosoft Windows Mobilejob descriptions
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Says who?
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses