Moderate group member requests

Moderate group member requests in Facebook — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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I’ve got 62 pending member requests for the neighborhood group and 18 flagged by members for…
I’ve got 62 pending member requests for the neighborhood group and 18 flagged by members for possible bots. Approve legit locals and block obvious bots. Start with the 12 who listed the neighborhood address and have mutual friends, then handle the 18 flagged accounts by removing any with no profile photo or five or fewer friends. Report back the names I removed and the reasons before 5pm today.

Improve — make it easier to accept

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Before I bulk-approve people waiting to join the community page, make it easy for a reviewer: show…
Before I bulk-approve people waiting to join the community page, make it easy for a reviewer: show the closest match on address or listed workplace up top, highlight mutual friends and recent posts that look real, and flag accounts with no profile photo, odd usernames, or identical join timestamps. Mark any that would make me hesitate and suggest the safest action for each — approve, ask a question, or decline.

Decide — diagnose the stuck moment

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I’m mid-way through vetting 40 new join requests for the community group. I don’t want creeps but…

I opened member requests and saw many with blank bios and zero friends

I’m mid-way through vetting 40 new join requests for the community group. I don’t want creeps but I’m already two days behind and worried I’ll either approve bots or reject legit neighbors. I can check mutual friends and recent posts but I can’t message everyone. What’s the most practical triage rule set to finish today and what do I say if I need one follow-up question to validate a borderline request?

Become — change the pattern

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Across the last six months I keep delaying member approvals until they accumulate, then I…

Too many join requests pile up and I default to mass-approving

Across the last six months I keep delaying member approvals until they accumulate, then I mass-approve and later find bots or trolls slipped in. I lose trust and spend hours cleaning up. What habit should I change in my weekly routine and what three screening rules will keep approvals accurate without doubling my time?

Next to this one

Other social platform work people do in Facebook.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.