Search for a message

Search for a message in Gmail — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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Find the email from Raj Patel about the pricing exception. Search my mail for messages with subject…
Find the email from Raj Patel about the pricing exception. Search my mail for messages with subject containing pricing exception from Raj Patel sent this month and open the most recent message so I can act on his request now.

Improve — make it easier to accept

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Before I forward Raj Patel’s pricing exception to the sales director, surface the key facts: pull…
Before I forward Raj Patel’s pricing exception to the sales director, surface the key facts: pull the most recent message from Raj Patel this month that mentions pricing exception, show the quoted price and any attached spreadsheet, and highlight any follow-up he asked for so I can summarize quickly.

Decide — diagnose the stuck moment

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I just ran a search for Raj Patel and pricing exception and got seven results this month, some…

I searched and got too many messages from Raj.

I just ran a search for Raj Patel and pricing exception and got seven results this month, some about different deals. I don’t know which thread mentions the specific $12,000 SKU he referenced. What is the best way to isolate the message that contains that price and confirm it’s the one he expects me to act on?

Become — change the pattern

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I repeatedly waste time hunting for Raj Patel’s pricing messages because my searches return…

Searches return lots of similar messages and slow me down.

I repeatedly waste time hunting for Raj Patel’s pricing messages because my searches return overlapping threads. Where should I change my habit — in how I write subject lines, how I file messages, or how I instruct colleagues to reference deals — and what single habit change will cut this search time in half?

Next to this one

Other email work people do in Gmail.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.