The four heights
The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.
Execute — do the immediate task
+Start a one-off chat with Priya in Sales and include Alex from Product so we can confirm the spec.…
Execute — do the immediate task
+Start a one-off chat with Priya in Sales and include Alex from Product so we can confirm the spec. Message should open with the purpose: “Confirm API fields for Friday demo,” include the three decision points, and invite Priya to a 15‑minute call tomorrow at 10am if needed.
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Improve — make it easier to accept
+Before I message the group, make the chat easy to action — put the three questions in bullet form…
Improve — make it easier to accept
+Before I message the group, make the chat easy to action — put the three questions in bullet form up front, mark which answers are required by Friday, and call out who needs to respond (Priya, Alex). Flag any existing docs or tickets they should consult so they don’t ask for context.
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Decide — diagnose the stuck moment
+I opened a chat with Priya and Alex about API fields and only Priya replied saying she’s blocked. I…
Decide — diagnose the stuck moment
+I started a chat and only Priya replied
I opened a chat with Priya and Alex about API fields and only Priya replied saying she’s blocked. I don’t know whether Alex didn’t see it, is in another time zone, or ignored it. I’m worried the demo will slip. What’s the most likely interpretation and the best next message or action to get an answer before Friday?
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Become — change the pattern
+I keep using ad hoc chats for decisions and later can’t find what was agreed. Over a month this has…
Become — change the pattern
+Chats become fragmented and decisions get lost
I keep using ad hoc chats for decisions and later can’t find what was agreed. Over a month this has caused two missed requirements. What habit should I change when choosing chat versus a formal thread or ticket so decisions are recorded and stakeholders aren’t surprised?
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Next to this one
Other collaboration work people do in Microsoft Teams.
Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map
Same library, five ways in.