Verify identity for higher limits

I need to verify my identity to raise my receiving and withdrawal limits so I can accept a 30,000 payment next week from a client. Walk me through submitting my government ID and a proof of address, confirm which file formats are acceptable, and tell me how long the review will take so I can tell the client when funds will clear.

Before I submit identity documents, make the process easy to pass: surface the required document types and acceptable photo quality, flag common reasons for rejection (blurry, cropped ID, mismatched name), and give a checklist that ensures my business bank account name matches the ID to avoid delays.

I uploaded my passport as part of the identity verification and received an 'insufficient' rejection with no clear reason. I have a $30,000 client payment pending and can’t afford more delay. I don’t know whether to reupload the passport scanned, photograph it, or submit a different ID. What should I try next to get approved fastest and why?

Over the past year my verification has been repeatedly delayed, holding up large client payouts and damaging trust with recurring clients. Where is the time being lost — document prep, inconsistent naming, or submission method — and what repeatable practice will stop these verification bottlenecks permanently?