Change virtual background blur

Change the virtual background for my ongoing therapy session template from the current scenic image to a subtle blur. Ensure the blur applies for both host and co-host, does not display the scenic wallpaper, and test it on a short private meeting with myself before the 3:00 PM session. If the blur fails, revert to a plain neutral background.

Before I set a blur background for client-facing therapy calls, make it feel professional and unobtrusive: keep the blur subtle enough that facial expression reads clearly, confirm the effect works on low-bandwidth connections, and flag any setup that might reveal confidential items on screen so a reviewer can veto it quickly.

I switched to a blurred background for today’s 3:00 PM therapy session, but a client messaged that my bookshelf is still visible and they feel distracted. I can’t tell if the blur is weak on their device or my camera settings are wrong. What troubleshooting steps will quickly confirm whether this is a settings problem on my side or the client’s device, and how should I respond to reassure them?

Across weeks, clients occasionally comment that my background is visible despite me enabling blur, and I end up spending session minutes apologizing or switching setups. Where is the simplest change—technical setting, equipment, or pre-call checklist—that will stop this recurring distraction and maintain a professional environment consistently?