Create recurring training session

Create a recurring training session for new hires in Customer Success: every Tuesday at 2:00 p.m., 60 minutes, starting next Tuesday, repeat weekly for 12 sessions, with the curriculum link and attendance required for new joiners in the calendar description.

Before I publish the recurring training, make it easy for managers to approve team attendance. Surface the weekly learning objective at the top, indicate which session covers onboarding essentials versus advanced tools, and flag any sessions that require individual prep or practice so they can plan coverage.

I created a weekly 60-minute training for new CS hires but two managers said they can’t spare a rep every week. They want to know which sessions are essential. I don’t know which weeks are core versus optional. What’s the best way to label the series and the clearest message to managers so they approve attendance for the right people without losing coverage?

Our recurring training series consistently has low attendance and managers pull people at the last minute, wasting trainer time. Over months that reduces course quality and morale. Which habit should I change: break the series into shorter focused modules, require manager sign-off in advance, or make attendance part of the onboarding checklist? Recommend one change and give the manager-facing sentence to include in the onboarding checklist.