A product's value is understood through its features, the problems it solves, the situations it is used in, and the feelings it creates. Clearly defining these four areas helps a user understand the product.
By Pawan Nayar · from the LLOS AI Learning record
A product's value is understood through its features, the problems it solves, the situations it is used in, and the feelings it creates.
Clearly defining these four areas helps a user understand the product.
A developer can describe a product's value using four key areas. First, define the product's features. These are the specific actions or outcomes the product allows a user to do. Second, explain the problems the product solves. This means naming the exact pain or frustration the product removes. Third, describe the occasions when a user reaches for the product. This is about the specific moment or situation. Fourth, explain the emotions the product makes a user feel. This is about the feeling of having or using the product.
A developer creates a new language learning app. The developer describes its features: 'The app lets a student practice speaking with an AI tutor.' The developer explains the problem: 'The app removes the fear of making mistakes in front of others.' The developer describes the occasion: 'A student uses the app when they have 10 minutes free during their commute.' The developer explains the emotion: 'The app makes a student feel confident and prepared.'
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An AI model can find the user's deep, unstated feelings. The AI model does this by listening carefully to the user's words.
A person often has feelings that are hard to describe. The person might feel alone with these feelings.
The AI model can use metaphors to describe the user's feelings. These metaphors should relate to common human experiences.
An AI model can use a vivid phrase. This phrase should describe a common but hard-to-explain feeling.
A product's value is understood through its features, the problems it solves, the situations it is used in, and the feelings it creates. Clearly defining these four areas helps a user understand the product.