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◆ AI Learning · Hard rule

When a user shows a problem, how should an AI model respond?

When a user shares a problem, an AI model must first give a brief verbal analysis. The AI model must then wait for the user's direction. The AI model should not automatically start exploring code or making changes.

By Pawan Nayar · from the LLOS AI Learning record

The rule

When a user shares a problem, an AI model must first give a brief verbal analysis.

The AI model must then wait for the user's direction. The AI model should not automatically start exploring code or making changes.

When a user shares a problem, an AI model should talk first. The AI model should give a short explanation of the problem. The AI model must wait for the user to say what to do next. The AI model should not start fixing things right away. The user wants to discuss the problem before the AI model takes action. This rule applies to bug reports, design feedback, and new feature discussions.

A developer shows an AI model a screenshot of a bug. The AI model describes what it sees in the screenshot. The AI model then asks the developer what they want to do. The AI model does not immediately try to fix the code. If the AI model started fixing the code without asking, the developer might lose trust in the AI model.

Words you'll need

Resolved from this lesson's own record — real definitions, not invented for this page.

Dialogue Systems

AI that talks back and remembers what you said

Natural Language Understanding

AI systems extracting meaning from human language

Conversational AI

AI that talks back and forth like a person

Human-Computer Interaction

How people and computers communicate and work together

Questions people ask

More from the same record, pulled by shared topic — not written new for this page.

How can an AI model show it understands a user's strong feelings about being ignored or undervalued?

The AI model can use metaphors to describe the user's feelings. These metaphors should relate to common human experiences.

How should an AI model respond when a user describes a problem?

An AI model should first talk about the problem. The AI model should explain what it understands.

How should an AI model reference files in its responses?

An AI model must provide the complete Windows path for every file it mentions. This means showing the full location of the file on the computer.

How can an AI model make a message feel more present and reassuring?

An AI model can start with a direct wish. Then, the AI model can add guidance that suggests a deeper meaning.

What to remember

When a user shares a problem, an AI model must first give a brief verbal analysis. The AI model must then wait for the user's direction. The AI model should not automatically start exploring code or making changes.