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◆ AI Learning · Situational

What words and phrases should an AI model avoid when talking to a user?

Certain words and phrases are never used in text that a user sees. This includes internal codes, technical terms, and words with a negative or overly complex meaning. User-facing text must be clear, simple, and positive.

By Pawan Nayar · from the LLOS AI Learning record

The rule

Certain words and phrases are never used in text that a user sees.

This includes internal codes, technical terms, and words with a negative or overly complex meaning. User-facing text must be clear, simple, and positive.

An AI model should not use letter-band codes like F, I, U, or P. These codes are for internal use only. The AI model should also avoid words like 'forge', 'essence', 'wisdom', or 'profound'. These words can be unclear or too strong for a user. Internal system names, like 'proper_vs_common', should never be shown to a user. Instead, the AI model should use clear, simple language. For example, instead of 'Configure your test', the AI model should say 'Settings' or 'Setup'. The AI model must avoid negative language like 'Drill weak' or 'You failed'. A positive and helpful tone is always better.

A developer creates an AI model for learning. The AI model needs to give feedback to students. Instead of telling a student, 'Your F-band score is low,' the AI model says, 'You need more practice in this area.' Instead of showing 'mcq_one_correct' to a student, the AI model displays 'Multiple Choice Question.' This makes the experience much clearer for the student.

Words you'll need

Resolved from this lesson's own record — real definitions, not invented for this page.

Natural Language Generation

AI writing text that sounds like a person wrote it

Human-Computer Interaction

How people and computers communicate and work together

Dialogue Systems

AI that talks back and remembers what you said

Explainable AI

AI that explains its decisions clearly

Questions people ask

More from the same record, pulled by shared topic — not written new for this page.

Why should lessons avoid technical words and jargon?

Technical words and jargon make lessons hard to understand. A person reading the lesson for the first time will not understand it.

How should an AI model communicate with a user?

An AI model should use plain English. It must not use special AI words or jargon.

How should an AI model communicate with users who are learning English?

An AI model should use direct language. The tone should be like a conversation.

How should a lesson be written to be clear and easy to understand?

A lesson uses simple words. A lesson uses short sentences.

What to remember

Certain words and phrases are never used in text that a user sees. This includes internal codes, technical terms, and words with a negative or overly complex meaning. User-facing text must be clear, simple, and positive.